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  1. mindamartine

    Getting SCH1299 Need OOSS PEP or Asia Pacific MDCS update disk CP2

    Hi all, Have an Option 81 25.30 and having issues outing OOSS analog ports. Some OOSS I can out, others I get SCH1299. Read there is a patch. Looking for PEP ID:MPLR15667 Version:5 or an Asia Pacific MDCS update disk for CP2. I know it's a shot in the dark, but can anyone help? Thanks! Minda
  2. mindamartine

    how do I change CDN TON from national to unknown?

    Please help. How do I change CDN TON from national to unknown? This is for outgoing call type.
  3. mindamartine

    trouble dialing 1010numbers with COX

    I have various customers on Option-81, some have to dial 1010numbers for LD. Used to work great when we had Century Link PRIs Now we have COX. The Option-81 is a hub for several Option-11s. There are PRI TIE lines between the 11s and the 81. All outbound PRIs are at the 81 site. Site X Option-11...
  4. mindamartine

    Opt. 81 re-enabling TNs that I have disabled

    Hi, I have always been under the impression and found to be true, that if I disabled a TN the midnights will not re-enable it. I am working on a new (to me) Opt. 81 and it is re-enabling TNs ( both analog and digital) that I have manually disabled. Any thoughts as to why? Thanks for any help...
  5. mindamartine

    M3904 display issue

    Here is the scenario. Yesterday our Option 81C lost power. Everything came back up, but today we are noticing an issue. We have M3904 phones. Everyone has add-on modules and they have SCN keys with everyone's extensions on them. What is happening now that did not happen before is: When a number...
  6. mindamartine

    Replacing Meridian Mail Tape Drive on Opt.81C

    Tape drive died (won't back up to any tapes)and I have a spare (exact part numbers-NT6P05AA and same Archive P/N). Meridian Mail EC-MMP40 platform/ RLS 12.11.3e I have replaced hard drives before but never a tape drive. I have been trying to find the "official" process for replacing it, but, no...
  7. mindamartine

    stat dch--what does serv stand for?

    I know est stby is established and in stanby mode what is est serv? established xxxx? DCH 000 : OPER EST STBY AUTO BKUP 001 DCH 001 : OPER EST SERV AUTO PRIM 000
  8. mindamartine

    SCH1370 when trying to add clt and rlt on M3904

    Getting a SCH1370 when trying to add Key 27 CLT and KEY 28 RLT SCH1370 On the M3903, keys 27-31 are reserved. Severity: Info How can I fix this? Thanks
  9. mindamartine

    getting sch6232 on changing of DCH info

    Option 11 Changing PRI from TIE line currently connected to an Option 81 to go directly to a Centruy Link DID PRI I have built the new DID Route to Century Link just like a Century Link DID route I have on the Option-81. The RDB interface is NI2. When I try and change the DCH IFC from SL1 to NI2...
  10. mindamartine

    How many primary d-channels per route

    Here is the situation. Option 81. We currently have 4 PRI in one route with 1 primary and 1 back up d-channel from Vendor X. There are hundreds of DID numbers coming across these. We are changing to Vendor Z. Vendor Z is saying that 300 of these DID are coming out of a different CO and they...
  11. mindamartine

    How to set up remote COT trunk testing

    I am told there is a way to set up remote COT trunk testing. How do I do this. Thank you.
  12. mindamartine

    Corruption?

    Hello all, We just took over an account of with 11 PBX and I am changing all 2nd level passwords. Only 2 of then do not have the 2nd level they were supposed to. Called a major nortel vendor and had them extract the 2nd level. What they are telling me it is (suppose to be the same password for...
  13. mindamartine

    Intermittent incoming DID calls getting either busy or message

    I over over 1300 DID numbers coming in over 2 Century Link PRI on a OPT.81C. They either stay in that main building or are CDP to one of several Opt. 11. About a week ago I started getting complaints that when customers are calling in (does not matter what DID) sometimes they get a busy or a...
  14. mindamartine

    BUG5947

    Option 81 just spitting these out. I do not have a d-channel 255. I have a d-channel 1 that the loop is clean Any ideas? BUG5947 BUG5947 : 255 1 BUG5947 + 0471B49C 04DE51A4 04DE4C84 04DE4C1E 04F294F6 BUG5947 + 04F27B16 04F27AB8 04E2AC70 04E2AB6E 04E29FF8 BUG5947 + 04E23788 04E23698...
  15. mindamartine

    MAT004 errors

    I have inherited a 3 cabinet (linked by fiber) option-11 (rls25.30)and am getting MAT004 errors. The switch will run clean for days and then spit this out. Sometimes the PBX sysloads after. They have not used MAT in years. I never istalled MAT so I don't know how to get rid of this. All help is...
  16. mindamartine

    ntdk85 dual port fiber board

    Is the fiber out of the ntdk85 to the fiber box going to the other building just an ST to ST multimode jumper?
  17. mindamartine

    fiber cables for Option 11

    We have a 3 cabinet Option 11 connected by fiber. All 3 cabinets are in different buildings in a campus like environment. Campus is being rebuilt and now cabinet A (main)and B will be in the same room. Cabinet C will still go to another building. I will need a diffent fiber connector than the...
  18. mindamartine

    grounding on Option-11

    Shouldn't the proper grounging be a #6 sheilded and isolated going back the the same electrical panel as the 4 plex isolated electrical outlet? The electricians do not want to do what I am asking for.
  19. mindamartine

    trying to identify some Nortel equipment

    I am trying to identify some Nortel equipment in the basment of a multi-story building. There are 2 cabinets that look like Option-11s. We were able to get one of them open. I think they are some kind of battery back up, but I have never seen these before. The only number I was able to find on...
  20. mindamartine

    err5417 and err020

    Option 81C Lightning strikes in the area, now I have all kinds of stuff going on. I have to drive up to the site (Flagstaff from Phoenix) want to bring up correct parts. Can you remote sysload an 81 like you can an 11? Appreciate any help! 1.How do I find out TN from "internet format"? CONV in...

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