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I have been tasked with trying to use our Mitel 3300ICP to be able to call in and trigger our FIRE/TORNADO alarms remotely. Is this possible using DID? Would i just assign an access code for it. Any advice is greatly welcomed. Thank you.

I have am running symantec in a Server/Client operation. I've got it running great but there is one thing that i need to get fixed. In the old symantec antivirus server/client mode you could keep people from disabling protection. How do you do that in the Endpoint Protection using the policies.

Hi i have a 3300 ICP Cx Controller V8.0. I have setup my system to notify a few people with this notification when 911/9911 calls are made. I have set them in the COS with the audio/visual notifications set to on and put them in a Emergency Type Hunt Group with the hunt group using the same COS...

I have a 3300 ICP Cx Controller V8.0. As a default it has only 4 VM ports that can be used. I think i have a dual DSP card in there for a total of 4 dsp's. If i use the command Show stat DSP it shows 4 dsp's but after i programmed the system's port capacity up to 16 and try to call one of the...

What i am looking to do is trying to use Group Policy to have a default way of setting up a new account when it is added to a computer. Meaning all the standard mapped drives/printers and such are already there. Is this possible?

Is there a way to move User accounts/profiles from one terminal server to another???

Hi i have a Merlin plus. What i am wanting to know is. We have several different adapters. Like the BTMI2 and the GPA. Now where i run into problems is before i had a Cordless Phone plugged into one of these BTMI2 adapters and it worked fine for awhile then all of a sudden when i go to use the...

i have a Windows XP computer with SP2 and all the updates. What happens is the print spooler keeps crashing for no apparent reason. I can check the event log and there is nothing there. How can i find out what is crashing it and how can i keep it from crashing. Is there a way to reinstall just...

Hiya i got Windows Server 2003 with the latest SP. My question is why if you drag and drop a folder from its origin into its destination that when it gets to the new folder it keeps the security/permissions from the origin. When if you copy and paste which is essentially the same thing when you...

I had some of my people come to me and tell me their external phone bells were not working. So i went in to check my programming and everything was good. Then i checked System Inventory and this card is Showing No Firmware. I have changed the card with another one just like it and it still shows...

I have a Merlin Legend With a 7.0 R14 Processor W/Expansion Carrier. My problem is we recently had a bad lightning storm. Since then i have replaced the expansion carrier 3 016ETR cards and a powersupply. The thing i am having trouble with is on certain extensions they will lose power...

hi i have symantec antivirus enterprise edition what is going on is for example i remote desktop to my home computer from work and i want to check the virus status of a file i downloaded so i right click it and there is no Scan for viruses.And i know it is there. Can someone please help me out...

Hi i am kinda new to termianl services we have just recently started using it and i have been using TSAdmin to monitor the users.I was wondering is there a better program and such to monitor there actions while they are connected. And also do any of you know a good place to get a good reference...

One of our extensions has a personal line that goes through the merlin system and it has telco voice mail and he has a voice mail in the system as well.Some how most of his messages that are supposed to be recorded in his outside voicemail are being recorded in his internal vmail.As a test we...

OK yesterday one of our clients said that he got an ouside call on an intercom button.Is this possible and if so how do i keep from it.He is not an operator extension or anything and remote call forwarding and stuff is turned off.He is just a regular extension.Is there any way possible that this...

I have a merlin legend R7 V14.2.Is there a way to make it to where i just dial intercom and a number to page instead of addin for example line 815 to someones phone.On our old Partner ACS system it was Intercom 70 to Page.Is there something similar on the legend.

Hi i am new to getting certified for MCSA.If you all could give me a little direction as where to get study guides and information on where to take the test.Is there a age limit to be able to take the exams?? if you guys could answer this for me i would be very grateful.. Thanks, Mike Goddard.

We have a Merlin Legend R7 V14.2.our old system was a partner acs5.0.Is there a way to have an asa button on the legend similar to what the acs has.For example when we used the partner if all our operators were busy on the phone the main one turned the asa button on and when a call came in on an...

does anyone know where i can buy a MOH player that is both radio playable/and can hook to a pc for digital media.??I have a merlin R7 V14.2