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I'm getting ready to switch over to VOIP, coming off a Option 11c system. Does the 11c have a separate paging amp, or is it built into the existing boxes?

I'm on an option 11c, was hoping someone could offer some help. We have received several calls from 911 that we are dialing them several times during the day. Can I "easily" change the way users dial an outside line from 9 to 8?

Wondering if anyone can help me out on this one.... Currently our recep has to hit the night mode button on the 2250 console, which puts it into night mode, before 5:00pm, it would just say "the attendant is busy" so obviously the business hours are setup, and was able to see that in meridian...

I have an option 11c, and I have a user coming from another office, I have his Speed dial #'s from his old system, I'm just not sure where to set them up on ours, does anyone have any documentation on how to setup a speed dial list?

I have setup internal #'s, non DID's. Our current configuration has a main DID, and then a Rollover #. I would like to set this up on the non DID's I have setup. For example: DID # 4004 Rollover: 5804 Obviously if the user is on 4004, and someone calls on 4004, it still rings to 5804. The...

As always I've got a couple of questions, and figured you guys can figure it out. On an option 11c 1. When someone calls for a director, and he's on the phone, can his admin forward the caller right to his voicemail? What is the command to do s? 2. I've got a dial intercom group, the admin...

As always you guys are a great help, I think this is probably an easy one. I have an option 11c, I am needing to free up some DID's, so I'm moving certain phones off them and would like to put them on internal #'s. I'm having a hard time figuring out where to either create, or find my internal...

I was curious if anyone might happen to know the maximum number of DN's that an option 11c system will support? We are looking at adding an additional 100 Dn's but was curious of there were limitations? Thanks

I have an option 11c, and I'm a bit confused on why certain DN's will appear on caller ID as the DN number, (on external calls) and some appear as our general dial-in number. I know it's something I'm missing when I set them up, but when I do a cpy 1 command on the PBX, and copy from a working...

As always appreciate any help you all could offer. Here is the situation. A user would like for his admin to be able to intercom in and tell him he has a call. From what I'm reading these two phones need to be on a Dial Intercom Group? If that's the case, how would I create the group? Under...

I have multiple users in one office, but not at the same time.... ideally what I would like is to have one phone, for both users, (put both dn's on the same line.) If person A is in the office, and person B comes in, I would like for person B to be able to forward his DN to a spare office...

Anyone know how I can verify that my conference loop 30 is set to hold my music on hold? Can't seem to figure out why the music on hold doesn't work for the attendant to put callers on hold, but other sets (2008's) can do it.

I have a nortel option 11c, trying to connect an external music source (muzak box) The actual line out is RCA type plug on the muzak box (a single wire) supposed to connect to the PBX, however this particular system doesn't just have a "connection" So I'm curious if I need to punch something...

I'm replacing a 2250 with the same model, is there anything I would need to do special besides plug and un-plug?

I have a user who would like to forward their extension to their cell phone. Can they do this from the phone? What would I need to enter on the PBX to do this? Currently if you press forward and enter the 11 digits it just give a busy signal. Thanks

Is there anyway to troubleshoot a DSS9000? Occasionally whenever the console it is hooked up to is picked up, a few of the lines will flash, but it no longer works, is there anyway to reboot this thing?

I am looking for a add on module to replace the existing one for the operator, it is a DSS-9000, not the typical 10 module add on, anyone have a place I could find one?

I have an Option 11c, and want to put some music on hold, through my previous posts, I've found out this is possible, but was wondering about some technical specs: Here is what my system says: What does this tell you? It looks like I've already got the TN for it? DES MUSIC TN 007 0 00 07...

I'm trying to setup some music on our option 11c system, currently we have no hold music. Is there any sort of documentation for setting this up and what external drive I would need. Any help would be appreciated

Anyone know of this one? All the sudden I can't access my PBX through the terminal machine again, When I try to type anything whether it be ld 20, or any other command and hit enter the cursor just flashes, meaning the return button is not sending the commands, I've tried rebooting the box but...