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We Have a option 61 and 4 years ago they turned off the springer miller system for the hotel. The springer miller used to turn on the room phones and track the calls made. After it was turned off I went into cls and turn off the control class of survice. Now 4 years later they want to turn it...

I work on an option 61 and it has been in place for 10 years. They have an acd 5550 for reservations, currently 2 phones. if they are on a call the next call goes to a que and the 3rd call just rings and does not go to voice mail. Can anyone lead me as to where to go. I checked ld 23 and it...

I have an option61 and I dont remember what load to go to so I can check the status of my tty ports

I work on an option61 and the system for some reason went down. It is back up now but the ports to voice mail are not working, I think I need to reset the ports from the system to voice mail but I cant remember what load I need to go to, can anyone give me a hand.

It has been awhile sense I have done this, can anyone refresh my memory on how to restrict all long distance calls on a cics system. Also I would like to allow long distance calls if a person has the right auth. code.

I have a cics system and all phones are dead..the power light is blinking fast and that is all I can get out of it. Sounds like the system went belly up, is it time to replace it?

I Work on a option 61 and it currently has a music source. The company has added an additional sales group in a different office. They would like to add a second music on hold source for this marketing group. This on hold would be just for the new group only. Any way of adding an additional...

I work on an option 61 and would like to see if it has phantom tn's installed, how can I check it and if they are not installed what is the steps to do so?

I Have an option 61 and I want to turn on the feature to auto disable digital phones when they are left unplugged. What load and command do I use?

I have a option 61 and I am trying to get call park to work on 2 phones. I have 2 phones with key0 as mcr 5777. both phones are programed with a park key. the trouble I am having is that when I park a call and I get the number it is parked on I cant go to the 2nd phone and pick it up when I hit...

I Have an option 61 that I would like to see if any phantom dn's have ever been set up...where do I go to see if any are in the switch?

I have a customer with a ccr tree that works great but now they want to take it to a submenu with options there anyone out there that can give me directions.

I have a customer that we have built a ccr tree but now they want to go one more level and create a sub menu under the main menu..what is the best way to do this...