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Hi We have a TIE trunk between Nortel[4 digit extn] and Cisco [7 digit extn] When ever we make calls from cisco IP phone to Nortel extension , no caller id is displaying. in D-channel I configured CTYP as DCIP. and in RDB IFC is with SL1. Any other parameter to be set to get the caller id for...

Hi I m looking for the latest TNB parser file. I tried with both http://www.ghtrout.com/conversionutility and pepedog/meridian Both didnt work. If anyone has the latest one please share it. regards Bala

We have a nortel 61C and analog phone is configure. One of the DID number is not getting incoming calls. I am able to make an outgoing calls from that extension. Enabled the Dchannel traces and able to see for the outgoing calls. For incoming calls no traces were found. Went to LD 80 and trac...

I would like to configure the spectralink PTB410 wireless phone in Nortel 11C May I know what are the steps? regards Bala

Hi Please let me know the steps for adding a telephone in Nortel BCM450. regards Bala

Hi I have an extension x1200 and the mailbox is getting disabled automatically.The count has been increased automatically for invalid login attempts as below. Invalid Login Attempts: 13 Without resetting the password I am not able to access the mailbox. Though I reset after sometime gets...

Hi Its a virtual trunk, DCH is showing up, and all the IPTI members were showing IDLE. When we make calls its giving only busy tone. Enabled the traces and found the below messages. DCH 11 IMSG DISC REF 0000018C CH 97 0 0 11 TOD 10:49:36 CAUSE :NO CHANNEL/CIRC AVAIL DCH 11 IMSG DISC...

I have rebooted the CP server many times, but its not coming up. 1.I am able to ping the CP ELAN IP address from PBX and vice versa successfully. 2.Changed all the services to manual from automatic and then rebooted. Still it doesnt comes up. Then I changed to automatic but no luck. 3.Callpilot...

How do I remove the outgoing facility for an extn in Nortel BCM 450? Steps for doing this? -BCU

I have an issue in cisco Jabber. If I scroll back to my old messages in chat history all the messages were showing same time as 5.30am for all days. I checked for different contacts of my jabber and all were showing same time. -BCU

Nortel BCM 450 is working fine and suddenly getting "No free lines available" I checked for the alarm and below is the one I am getting. Core Telephony - "Degraded Minute"short term alarm threshold has been exceeded on the DTM. The module is in a no-new-calls state. Core Telephony - "Line Code...

Hi How do I get the list of extensions configured in BCM450? Like in meridian TNB list is there. Any way to find the numbers,names and other details from BCM 450? -Chandru

I have a PRI issue in my site and its showing RED Below is the output >ld 96 DCH000 .stat dch DCH 100 : OPER EST ACTV AUTO DES : Voip_Trks DCH 200 : OPER RLS AUTO DES : Earthlink .**** OVL000 >ld 60 DTI000 .stat 200 PRI* TRK LOOP 200 - ENBL...

Hi we have nortel 61c in our office. Whenever we dial any mobile or ISD number the call is going through,but we are not hearing the ring back tone from the dialer phone. I have checked the DTR in LD 20 and all the ports were showing IDLE.Could you please tell me what needs to be check for this...

I have a peculiar issue. In my office i have 11.0 version of Call Manager. The CAD gets freezes and disconnects the call. Then the agents they have to relogin to the queue for taking calls. Why this is occurring? Please suggest. -Bcu

Would like to do callforward from a nortel extension to external phone number in Nortel BCM450. How do I do this? regards BCU

I would like to get the entire system information from BCM 450 like number or extensions, PRI, back up lines, analong telephones, digital phonesets configured? How do I extract from the BCM system? -BCU

Hi I have a nortel BCM450 in my office and it gives issues on outgoing calls once in a week. When the issue occurs, I am able to make only internal calls. When I try to make outgoing calls by pressing "0" access code, gives "No Free lines available error".Then I need to reset the PRI cable or...

Can anyone help me in this regard? I will send an email to the distribution list and in turn it has to sent a text message to all the members(mobile numbers) in the distribution list. Is this possible? Let me know the procedure for doing this? -BCU

I have Jabber 11.0 version running in my system and I had a peculiar issue, that the chat message is not getting displayed to the recepient. I have checked the IE settings for Active X and all were enabled. Did anyone come across this type of issue?