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Wanting to document an error I encountered with my BCM450 r6 that I resolved. The problem is more or less exactly the same as was experienced by this user and reported on tek-tips in this thread. https://www.tek-tips.com/viewthread.cfm?qid=1710015 He just never completely confirmed what he...

Started having trouble with my VM system and decided that I should replace the hard drive on my BCM450 r6 with latest (2014) patches. I tried a Crucial M4 (256GB) drive and it worked in my system. Crucial m4 SSD 2.5 256GB SATA 6Gb/s P/N: CT256M4SSD2 Just wanted to add this to forum in case...

So I found out today from ITEL that My RCC5 was running on Server 2008 x64 and I wanted to upgrade to 2012 R2. So after running through three levels of in-place upgrade to get to that platform I ended up with an invalid keycode warning because my site ID had changed. I run RCC as a virtual...

Pretty weird problem here. I think I've got it isolated down to the mainboard but I really can't afford to replace it so I want to get a second opinion. Problem: Any module in slot #4 will not provision/work. 1. Known-good DTM, DSM32+, ASM8+ put in slot #4 do not work. 2. Any other slot it...

Hi all, I am about to sign a contract for a fractional PRI (16 channels). Just want to make sure this will work with the BCM and what the mechanics of the DTM configuration would be. Would I just go in and uncheck some of the lines in the "provision lines" tab of the DTM-PRI module's...

I have an 66 block (M1 type) with the RJ21X connector on the right side. 66 Block Pic: http://www.electronicplus.com/images/products/S66M1-50RD.jpg I want to terminate a 25pr cable to the block on the side with the RJ21X. The wires that feed the RJ21X connector are already on those...

I am looking to get a tool to keep for troubleshooting a typical North American PRI circuit. What do you guys recommend? The minimum standard I would like to meet is "good enough to go to war with against an ILEC who swears there's nothing wrong with the circuit.

I'm planning to do a BCM50 to BCM450 keycode migration process. As we all know, the end result of this process is that the BCM50 system must be returned to Avaya. If the system is not returned, someone has to pay for all those licenses that were migrated. So, who does Avaya hold responsible...

So I manage a BCM450 for an organization consisting of two subsidiaries. Single PRI feeding it. Sadly, the two subsidiaries cannot abide sharing the PBX anymore. So Org #2 is going to buy their own BCM450 and get their own PRI leaving Org #1 with the existing BCM and PRI. Is there any EASY...

Just wanted to make an informational post about a problem I had been experiencing. About 3 months ago I embarked on an extensive rewiring and reorganization of my wiring closet. I replaced two interactive UPSes with one Online UPS. I added a DSM32+ for capacity and cleaned up my power cable...

I recently got my BCM450r6 SIP trunks working with VOIP.ms. I wanted to share the solution here. First, I'm not going to reinvent the wheel. I follow this guide almost exactly: http://wiki.voip.ms/article/NortelBCM This was also helpful as a resource but the wiki guide is custom for VOIP.ms...

BCM450 r6 w/ Aug12 SU patch DTM w/ PRI Autoattendant DN=472 Skillset #1 DN=580 We have two different ring groups in our organization we manually trigger with a schedule services button on a handset. Ring Group #1 controls line 361 & 362 w/ DN600 as the control set for the lines. NIGHT...

Have a seemingly minor but critical issue with my ICC and call logging feature (F812). We recently upgraded to BCM450 r6. March 2012 DU & April 2012 SU updates applied. RCC 70-3 update applied as well. We have a full PRI (no analog) and CID has worked perfectly. We use ICC off and on...

Spent a significant amount of time trying to get the MWI to clear from Message Forwarding. Platform is BCM450 6.0. I diligently searched the archives and found the advice to correct the DNS settings in element manager. Also checked my DNS server to verify FQDN (bcm.company-name.org) was...

Getting ready to do a BCM400 to BCM450 system & keycode migration where you replace the guys, migrate the codes, and send back the old MSC. Right now my BCM400 has a 1000e expansion module with a few ASMs and an ATM. I want to make sure I'm not missing anything I need. The BCM400 didn't...

OK, weird problem really need some help. I have a BCM400 r4, latest patches (SU & DU). Have a M7324 Digital set with KEM module. PRI for incoming and outgoing calls. This is the main receiptionist for the organization. She can receive calls fine and make local calls as well. The problem is...

I'm consistently getting some DTM related issues every day at particular times. Here is an example of a sequence in my alarm logs: ********** 2011-6-10 824am Core Telephony - "Errored Second"short term alarm threshold has been exceeded on the DTM. The module is in a no-new-calls state...

I want to change a user's DN. However, I would like calls to his old DN to also point to his new DN. What is the best way to do this? I had considered making his old DN into a hunt group with his new DN as the only member. Will this work and is there a better way? Any help is appreciated.

Trying to figure this one out, maybe it's just not possible. But here's the situation: My organization is collection of twp sub organizations with one receiptionis who answers the phone based on what line was called. Each sub-organization needs their own auto-attendant/CCR when is office...

Wanted to get some opinions on something I'm trying to do. We're moving from a Norstar w/ dedicated trunk lines to a BCM400 r4 system w/ a PRI. Our users are accustomed to pressing the "LINE" button on their phone when they want to get an outside line to place a call on the PSTN. Obviously...