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Here is the problem: We have a CS1000 at a local hospital connected to all their clinics around the city through IP to Survivable Media Gateways. I can get status of cards. I can IDU for ports. But I can not use IDC to check line cards. This is of course very useful to make sure Analog cards...

I have been getting XMI005 error about every week or two. This is the most recent one: XMI005 20 6 2 1 9:59:24 13/03/2012 I can not find much out about this error. If I look it up in the switch or in the system message book, it says it's critical. "XMI0005 L A S T t No message registers...

Does anyone have a script that will run a constant stream of IDU's for all digital sets on a particular shelf? Knowledge: Your number one stupidity condom...

Ok here is a wierd one for all you GURUs to drool over. I have an 81c switch on 25.40 software The other day my MICB started cycling through XMI001 XMI002, so I disabled and tried reseating the card. At this point the card just sat there with the lights on solid. No boot up, no indication of...

This is not an error of a trouble but it is a puzzler... and I truly hate things that I don't understand. Can someone try to explain this to me????? We have a 1800 number here on a listing that says the DNIS is 0361. 0361 is not a working number in the switch. When you dial the 1800 number...

Here's a good question for all of you. I'm an on-site tech for a local vendor. This site has an 81C running on 25.40 software. Loop 116 has been in service for almost 2 year without the slightest hic-cup. Two days ago my company logged into the switch with OrderPro to download all the...

Im installing a MICS in a treatment facility with 2 Analog Station Modules. The Analog phones will be in patient rooms and they want the phone numbers on the phone to be 5XXX (5 and the room number.) I do have a FastRAD and NRU. How do I change the extension numbers for the analog phones on...

Just to let you all know. I'm going to be out for a while. I've got back surgery scheduled for tomorrow. Will be in the hospital for three days and then I'm sure there will be a few more days before I feel like getting on line again. Likewise I'll be on disability and out of work for up to 3...

Does anyone have a ProComm script to print out the TN of a phone from the DN? Had a problem and I need to check the settings on a whole bunch of phones. Didn't want to print dn, look for tn, prt tn, go back print dn, so on and so forth.

How do you check to see if a data file exists before trying to open it? This is what I want to do... when the program boots up it will check to see if this is the first time it is run or if a data file already exists. If the file exists it will open and read from it. If not it will go to...

How do you check to see if a data file exists before trying to open it? This is what I want to do... when the program boots up it will check to see if this is the first time it is run or if a data file already exists. If the file exists it will open and read from it. If not it will go to...

This look familiar to anyone and what should I do? AML: 3 MAINT INDICATION TIME: 7:12:50 ERRORS ARE: 0000000B 000000FF Thank for any help... Tom

Ok Where are the routing gurus? Have an incident here where big bucks were rung up on outbound calls and the only thing we can figure is that they were transfered to long distance numbers. What prevents an inbound call from be transfered to an outbound trunk? I thought it was the TRMB in the...

Yes I know it's end of life, but it's still in use here. So where are the CCR Gurus. I'm trying to learn CCR scripting. I wrote this test script but on validation i'm told line "Line 0027:25,ERROR:ILLEGAL CHARACTER" That character is the "t" in test_music. Yes the varible is defined in the...

What determines the maximum amount of ACDN's? I just tried to build a queue on my test phone and got a SCH0719 err sch0719 SCH0719 ACD positions are full. Cannot add more. I see from my SLT that I have 240 built and i'm being told that is the maximum even though the switch says I'm allowed...

Has anyone else experienced delayed connection to an ACD Set? We have an option 81c runnning 25.40, with a Symposium link and Genesys ACD Server. Lately a few of the agents have been complaining that a call will ring to their phone and when they answer the call they get 4 - 5 seconds of dead...

Does anyone know if it is possible to add caller ID / Calling Party Name Display to an analog phone on an Option 81c with 25.40 software. i.e. Using store bought phone with caller ID display window. Is there any way that I can tell the switch to send CPND or even DN information to a 500 set...

I've got 2 DN's here that I tried to use for a phone that were already in use. Try to dial them and I get an fast busy. So I tried printing them out and came out with: DN 8101 TYPE T100 DN 8102 Type REFO Has anyone ever heard of this before? Is safe to delete these DN's and if so...

I have a customer complaining that a person in 901-365-XXXX keeps calling and hanging up. Is there any way to block a caller of a specific number from coming in over PRI in an Option 81C RLS 25.40 to a DID number?

We have an 81C with an Octel Voicemail and Auto-Attendant. The ports on the Octel are built as 2616 ACD sets. When you forward your phone to voicemail it works with no problem internal and external. However, when someone dials into the system through the auto-attendant, and dials an extension...