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I've setup user dialing shortcodes from the shortcodes tab under users. My problem is with these shortcodes [9]xxxxxxx and [9]1xxxxxxxxxx. Even though I have them both in the user's shortcode list, I cannot make a 1 plus the number call. It gets to 7 digits and then just disconnects. If I...

I have an IPO 406v2 (3.2.54), and have setup the IPO and voicemail pro server to send out emails via smtp using the copy option, under the users voicemail tab from Manager. The only thing is, it just sends an alert and not a copy of the .wav attachment voicemail. I know I've seen this working...

Can't figure this one out, after upgrading I can't forward calls out of a hunt group unless I have a real phone attached. I have a 406v2. I used to have a phantom user in a huntgroup that is forwarded to an external number... this worked fine. Fwd unconditional is on. fwd huntgroup is on...

Looks exactly like the 5620 with the backlight added. Has anyone tried running these on a 3.1 406V2? The 5621 came out with release 3.2, but I'm sure if I add the 3.2 46xxx.scr and the appropriate bin files for that IP phone. It should work on the IP office on a 3.1 release. The customer...

I have a IP412 3.2.17 release with IP hardphones. (56xx series) External calls go across the PRI (which is set to DMS100), Whenever an IPoffice user calls an external number that is busy, the call disconnects immediately and gives the user no indication of a busy signal. This causing havoc as...

Can you have a digital phone and analog phone ring at same time without making a group. Can this be done yet? I thought twinning would be the answer on 3.2, but if the locale is set North America, we don't get the option on the twinning tab for internal, just mobile. Any ideas?

Just what exactly does this do? The installation guide for IP phones says that for IP office this setting should be set to L2Q=2 (off). Why? and what does it do? Is this different than the QoS 802.1Q setting? or have anything to do with VLANs? Thanks

My customer has their IP phones on a seperate VLAN and uses Extreme Networks Summit switches. Their users move around a lot and are sometimes accidently plugging in both ports on their IP phone (in this case a 5602sw) to live ethernet jacks creating a loop, and bringing down the whole network...

I've tried to setup a Page All for my IP phones. I have a group of about 100 phones, mixture of 5610, 5602, and 5620's, with a majority the 5602. All the codec's are G.711 U-Law. According to Avaya and my own monitoring, a page call from an IP phone to a group of IP phones will only use 1 VCM...

After a rebootable change to the 406v2, I get this in sysmonitor. Is this something to do with the exp modules? 44mS ERR: DTExtn Line Up 5 65mS ERR: TDMLink 5 reports CMmsg error at other end 145mS ERR: DTExtn Line Up 4 181mS ERR: TDMLink 3 reports CMmsg error at other...

Anyone else use EAPS? I have setup it up correctly and had a weird issue that was causing many network problems (disconnects, really high ping times, etc...) After extensive troubleshooting with extreme, we couldn't find the problem. I ended up disconnecting all three EAPS rings, and plugging...

Anyone big issues anyone run into yet? Is this a stable release that hasn't broke anything we were used to?

I'm looking for sql 2000 server software. I'm having trouble finding mainstream resellers for the standard edition. Who do you all buy your SQL 2000 software from? and what exact version do you buy? I'm looking at the standard edition Sql 2000 w/ 5-CAL. I need it for a CCC server. Does...

I'm firing up these 5602's with a 412 (3.1.5602). I have all the users created as well as the VoIP extentions all set to codec G711 U-Law. The problem I have is that %75-%90 of the time, when I get to the "Ext=" prompt for a newly added 5602, I'll put in a correct extension number, and the...

I'm looking at building a CCC server and a VMPRO 12-port server. Each will be a dedicated tower. The OS will be Windows Server 2003 Standard (with the standard 5 user CAL's that come with the OS.) Do I need to worry about CAL's for the 12-port VMPRO server? Or the 25-agent CCC server?

What version of Delta Server can I have run on 2.1 (51) on a 406? Must I stick with the version that came on the Admin CD? or can I use a later version of delta server? I'm not using CCC, this is just for SMDR, and hotdesking. The version of delta server I'm using now, is the old interface...

Is it even possible to change ring tones on a 5602? Documentation doesn't mention it anywhere.

I have some 5602sw assigned with static ip's that work fine. My small office is the TFTP server and the files reside on the compact flash card. Everything is latest release for firmware (3.1.5602) This works fine, however when the phones look for the TFTP server they cycle through this; a...

In programming the embedded voicemail on a small office, I haven't found a good way to do a transfer to any extention from the auto attendant. Right now, I have the action code for # be Normal Transfer with telephone field blank. This allows outside callers to press # key and the 4-digit...

anyone do this and have it work on 3.1.56? I tried setting this up so that a station port on the 406v2 would provide a disconnect clear to my TAMB, so the TAMB would disconnect after a page (so I don't have to use Page timers and stuff). The station port will not disconnect, and if fact, the...