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  • Users: macanri
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  1. macanri

    with cov y question

    hello In vectors, one can have this line 7 route-to number XXX with cov y if digit = 1 My question is : What is the difference between > cov y and cov n ??
  2. macanri

    Allow Vdn Override question

    Hello In a VDN, what does the "Allow VDN Override " field do It can be set to a YES or a NO Just wondering what either does/allows ? Any help greatly appreciated
  3. macanri

    Recording to an Audio Group

    Hello So we have an S8700 Avaya phone system where I work Now I know you can record an announcement via a phone connected to the PBX by using the announcement access code > announcement number etc. when the annnouncement is configured directly to a VAL board ( e.g. 04A04 ) However, I have...
  4. macanri

    MAPD cards

    ON an Avaya G3 PBX, Is there any way I can tell if a MAPD card is used for Call Control or Call Streaming ??
  5. macanri

    CMS question

    I have a problem with CMS There is a line of businnes and they use CMS to monitor agents time on the phone etc. The problem is they have conflictions They run this report in Centre Vu Supervisor : Reports > Agent > Historical > Attendance daily The problem is with the " Aux time Column "...
  6. macanri

    Avaya PBX basics

    Hi, Would anybody have a link / tutorial / video / diagrams of the very basics of an Avaya Definity PBX with how everthing links together , trunks, clans, medpros, ip trunks etc. Im just looking for the very basics to show a person that has never worked in IT before
  7. macanri

    Mapd Basics

    Hi, What exactly does a MAPD card actually do ?? Also, in Avaya when I do the command " disp node-names ip " there is no sign or mention of MAPD in here And the Mapd does have an IP address on our normal data network any ideas ??

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