Is there anybody who tested integration between NCH IVR (http://www.nch.com.au/ivm/) and cisco callmanager.
It is very good & cheap prodcut for voicemail ,IVR,Auto atendent.and it supports voip protocols.
any comments??
I have a call cenetr with 5 agents,running CCM4.0 with a Cisco 2620 router (4FXO,Running MGCP).
everthing is Ok,but I have problem in transfrring call from outside.I mean, I can transfer internal calls ,but when a customer calls from outside and an agent wants to transfer the call to another...
I have installed Cisco Callmanger 4.0 with 10 extension(100-110)
I have a cisco router 3661 with 8 FXO.I want to configure this router as a H323 gateway (not MGCP).Which configuration is needed to receive all my incoming call on extension 100,and route my calls through a free FXO line.
and how...
I have CCM 4.0 + Cisco router 3661 with 8 FXO lines.
for outbound dialing I have defined a 9.! route plan. but I can not call outside from Ip phones & I got error.but I can recieve calls form outside.
Before it I had a cisco 2600 router with 4 FXO & I didn't have any problem.what is wrong with...
Is it possible to use other Brands Ip phones support H323 with cisco callmanger.if yes,how to configure it?
what is "H323 client" in cisco callmanager?
I have installed CCM4.0 and it works in the LAN area correctly.
for remote users with invalid ip address behind NAT,I have some problem. the cisco softphone registers in CCM,but voice stream dosen't transfer,Does it need any special configuration?
I have some questions ,I hope get good replies from froum
1- Does CCM4.0 work with thirdparty voice gateways which support H.323 like Tenor gateway?
2- is it possible a remote phone(hard phone or softphone) register in CCM? our CCM server has a valid IP Address,but remote user dosen't have a...
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