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My dadmin password of my Avaya G3R v11 seems to be lost. I contacted Avaya and was informed that they don't perform dadmin resets anymore and I was advised to go through a Business Partner. I don't know if this is against the forum rules, but can anyone recommend any Business Partner that...

1.I upgrade some users from 4 digit extensions to 5 digit extensions, and also their voicemail boxes. Now, the voicemail light doesn't come on again. And the users don't know when new messages coming in ... 2.Also, how do I change the calling number from the auto-attendant. When external users...

I am having issues with my Octel 200/300 server. I migrated some users from 4 digits to 5 digits on both PBX and Voicemail. But now, my voicemail lights are not coming up. What could be the problem?

I seem to have a problem with two connections on my G3R. I have a trunk group connected to a dimetra system (mobile radio) and another connected to a 3845 router. The VOIP numbers can call the mobile radio numbers and is connected immediately. However, when calling the voip numbers from the...

I maintain an AVAYA G3R V11. I use the GEDI for some administrative tasks like change user extensions from one extension to another, and even changing user extensions from 4 digits to 5 digits and vice versa. I would really like to know if there is a way of changing multiple extensions from one...

Dear all, Mp PBX uses 4 digit extensions. However, when your run a LIST TRACE STAT XXXX, you will see the calling name and number, but there is a prefix 751-XXXX attached. How is this prefix set? I need this because i have a number series 6XXX which cannot call through trunk groups tied to a...

Hi! We have recently setup a CME voice gateway. However, we need to capture call details from the CME. We currently have a Microcall call accounting application. It is possible to use Microcall to capture calls from the CME voice gateway? Thanks!

In our bid to reduce costs from our service provider, we have reduced the Class of Restrictions on certain phones to COR 1. COR 2 can make external calls while COR 1 cant. However, one smart guy (with COR 2) keeps on making external calls and transfering the calls to others with COR 1. This has...

Hi! Lately, I've been experiencing crackles and static on telephone conversations and my users are complaining bitterly. Is there a problem with the circuit packs? Thanks.

Hello All, Any ideas on what might be wrong with my call accounting software? I use the Microcall Application. It is capturing data from my Avaya PBX (I can see the DC files), but it is unable to process the data properly i.e. it does not convert from the raw PBX data to the Microcall Record...

One of our G3Si/Csi cabinetds went bad. We shiped the cabinet to our Avaya support. It was found unrepairable and needed to be replaced (estimate 6 weeks). Now I noticed some errors on the PN of that cabinet. I wanted to remove the fiber-link and remove the cabinet to clear the alarms, but I...

My current Microcall application is running on the local system account.We want to upgrade from a PC to a full blown server running Win2003. This was the question my server ops guys asked me: 1. What are the minimum privileges required to enable the service to run ? Would Services or Privilege...

Hey guys? Is it possible for one to reset a PWD1 and a PWnn password without the the PWD2? I mean, can a user created reset his own password after initial creation? Thanks.

How do I delete passwords in LD17? I'm using an Option 11C Mini.

Could some please tell me the difference between a TN2224CP and a TN2224CP RSH? And what RSH stands for? Thanks

Hi, Could someone tell me what attributes I have to use to create logis and passwords for the following users: 1. Master User: I decided to user ADMIN2 and PWD2. 2. Super Users: I need two unique users with different logis but with the same level of access as in PWD1. 3. Read Only Users: I...

Can someone please tell me where I can obtain the software license version of my Avaya PBX? Thanks megalord

Dear All, I just setup a Meridian Option 11C and tied it to an Avaya PBX. Everything seems to be working fine, but the red (major) alarm is constantly flashing with a corresponding cracking sound on the telephone. After all while, the constant flashing now results in OOS alarm and the trunk...

I am setting up a new link between an Avaya PBX and a Nortel Option 11C mini. I have setup the paramaters on both PBXs. From the far-end, I can perform a physical loop back to the avaya. But with the Nortel, I can't seem to give a physical loop locally from the cable 2MB PRI cable. When I...

Avaya requires me to setup an Avaya Prologix pbx external connection for a dadmin password reset. I've gotten a modem, but can someone tell me how to setup up the connections properly. Thanks. megalord.