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  • Users: 552lata
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  1. 552lata

    3904 ACD Second Line Roll-Over?

    I have a 3904 ACD agent that has two personal lines on Key 3 & 4. Is there a way for the call to automatically roll-over to key 4 when key 3 is on a call? Here's the config: REQ: prt TYPE: 3904 TN 19 2 DATE PAGE DES DES EH1 TN 019 0 00 02 TYPE 3904 CDEN 8D CUST 0 FDN 6450 TGAR 0 LDN...
  2. 552lata

    LD95 Name Display with Comma?

    On our phone display, we prefer (Lastname, Firstname) format. At this time it would only display (Lastname Firstname). How do we get the "comma" delimiter to display? We are running into problems with people confused of which one is the last name (e.g., Patrick Allen or Allen Patrick) ?
  3. 552lata

    PowerVault 120T Swap DLT4000 to DLT7000

    I currently have a Dell PowerVault 120T with DLT4000 7 slot autochanger. Is there anything special I need to know if I want to swap it with another Dell OEM DLT7000 drive? Jumpers on the drive or the logic board? The logic board is ADIC P/N: 17-1145-01 Rev A (Copyright 1998). I tried doing...
  4. 552lata

    Mass Set Change without OTM

    Is there a relatively cheap or inexpensive way to mass change sets without OTM? I have about 250 M2616D telephone sets I need to change CLS TDD for name display on incoming PSTN CLID.

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