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I recently moved a MICS and since we have down sized i defaulted the system, now the system is set to pulse dialing and i need it to send tones but have no idea how to change this. any help would be appreciated

Have a Opt 61 with mermail. Modem connection is not connected up correctly. Modem to an A/B switch A to a modem cable, B to a cable not labled. My hands are tied since I am not on site to troubleshoot. Is there a way you can gain access to Mermail from the pbx terminal thru dial up modem...

I have a NORSTAR MISC that i think i may want to default, i am not sure how to do this and how a "squared system" is set up, this is a system we moved from a large office and now only need for 2 people and a few misc phones in the warehouse. is squaring the system simple? I have some...

Recently i removed a VOIP circuit to my system so we were not billing, now that we are needing to bill for calls our cdr records are not reporting correctly. for the flag byte i now get a 0 instead of a 2 for all calls, this is causing our billing system to show these as incomplete calls and we...

i am having troubles with rejected calls, when i call the number and it is not in use everything works bus as soon as line 1 is in use all other calls to that number are rejected and the caller gets a "line is disconnected" message. below is the d-channel monitoring in ld 96. both calling...

i am a phone guy so please excuse my lack of understanding, but would anybody be able to tell me how to configure T.38 on a 2811 router, this is out voip router and we are having a great deal of trouble faxing over it. we are running 12.4 which i beleave is the latest software. thanks

I have been having a lot of problems with faxing over an outbound circuit, we have decided that we can change the protocol for the fax line (in the voip router)but i need a way to tell our VOIP router that just the fax needs te be sent out differently. first off can i add an identifier at the...

Hello all, i am looking for any solution that you may have for my outbound faxes not working. currently the setup is as follows inbound comes across a pri to a nortel option 61 phone system and is routed to the propper extension so all inbound is working fine (no VOIP involved) outbound calls...

i have been getting the following errors "SRPT4619 WARNING: Last Archive Procedure had failed No archives were completed since Apr 11 00:04:00 2007 Use LD 143 to perform Attended Backup(ABKO)" i did the following tests and the book states that i need to replace the IOP/CMDU...

I know this is on here 100+ times but i cant seem to locate it, what is the site that has all of the NTPs on it. thanks

I am having a problem with a fax line, i never had these problems until we added an outbound VOIP circuit. the line will work gread for a few months then we will have the problem where we cant fax out. has anybody ever seen this and what can i do to get this fixed.

I understand that i can use the "who" command at > but is there any such thing as a "who" history other that using AHST in ld 22? Thanks

I am working on an option 61 and i keep getting messages that my call cannot be completed when line 1 is busy. i just want to be sure i am not missing anything, i have 4 lines all marped on 1 phone and fdn and hunt both set to go to vm and lhk set to 3 and am running out of ideas. please see...

I am trying to figure out a very simple problem. we forward our main line to an answering service at night and on weekends, now for some reason whenever we press the callforward key and enter the 888# we get a fast busy and "release and try again" I have CFXA set and "key 14 12 1888xxxxxxx"...

i am having a few problems with my buffer box. this is an MDR2000 and it doesnt seem to be collection data any more. when i do the read commant it just says end. i am not sure of all the commands for this box. i have checked the TTY and it is enabled. below is what i am seeing from the MDR...

our DID block has been reduced and to ensure i dont use any non DIDs i need to remove several numbers from the range in OTM but for the life of me cant figure it out. Does anybody have any idea how to remove DIDs from the range in OTM? any help would be greatly apreciated!

I am using OTM for my systems and my OTM uses a modem and pots line to make changes at most of my sites. I have one site that uses the IP address to access the PBX but for some reason it quit working. the job wil be sent to the scheduler but never completes. i did a stat elnk and all is fine...

Hello all, we have recently changed our LD T-1 to a voip circuit and recently started having trouble with LD faxes. I have seen no problem with any local faxes, just LD. some of them will go through but most of the time we have problems like the modems cannot connect tnen the line will drop and...

I was wondering what the best way would be to block people from dialing information. we hav added a VOIP circuit for all outbound calls and give our customer a bulk rate, however, now that we have done this the calls to information have greatly increased and now we need to restrict these calls...

How do you remove a CLID table, I have a table that i need to remove due to a billing conflict. I have removed this CLID from all phones but would like to make sure it is never assigned again. Thanks