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Curioser and curiouser! Using auto-dial buttons on a station to reference an abbreviated dial system entry. The DC entry is xxxx~p# to dial VM pilot then # so the user is immediately prompted for their passcode. Users can dial the FAC to access the system entry and it works fine so I know the...

CM 6.0.1 running under System Platform 6.0.3.9.3. Incoming calls on a PRI Tie line receive Name in addition to Number. User would like to block name display on incoming calls from being shown on the set display. Since this is a tie line, the other PBX cannot block name sending. Anyone know how...

So, after my R3 Proc died I was able to obtain an R6 Proc which is working fine. The R6 Proc did not contain a Backup/Restore card, I'd like to re use my R3 card but the new Proc doesn't seem to recognize it. The question is, can I somehow Initialize the old Backyp card so I can use it with the...

All, While attempting to load SP 5, deactivated the previous SP (19303). The previous SP is in deactivating state (been there for a month through several System Platform resets). Anyone know the syntax to abort the deactivation process? Attempts to remove it through the browser or...

Trying to download the latest FW file for the 9408 digital set in a S87xx/G650 environment. When the CHA TFTP command is entered (TFTP server defined in Node-Names) the connection is established but SAT returns a "TFTP error: file size larger than 100KB" response. Has anyone seen this or know of...

Staged System Platform (HP DL360 G7 server) prior to receiving IP addressing from the end user. When we got the final address list from the customer, used the CDom web interface to change addresses. After the change, cannot access the CM SMI web interface from the platform Services port. All...

Anyone know if I can assign specific lines to the 2 Programmable buttons on a 3810 wireless set?

All, We have a Definity site that has had a falling out with their former BP. They've asked us to assume service on their system but do not know any login credentials for either the Definity or Audix. I've read several references in these forums about a "form" to have the user send to...

All, We have finally figured out how to use the Dial by Name feature but can't find a place to define Last or First name requirement. It works by entering the Last Name but our user "may" want to go by first name. Thanks, Al

Have a VM that transfers calls based on caller dialed digits. CM (4.0) is set to play an aanouncement for invalid number. LI TRACE on the VM port shows Denial Event 1763 (can't Conf/Xfer to Announcment)when callers dial an invalid DN. Anyone found a workaround for this? Al

Know just enough about the Partner to get into trouble so I apologize in advance for any stupid statements/questions. We have a Partner R7 with a PVM (large) R3 that's only about 3 months old. One user (MB12) gets "login incorrect" when using her known good password to try to log in to her...

OK, I've run out of aspirin and need help on this one. Site is using tenant service to separate groups (for individual MOH) but also uses Partition Group Routing to overflow to each other's PSTN facilities. This part works fine but when a call arrives via DCS to a station that covers...

I expect this is simple for most but I'm new to administering this box. Have a group of 5 MLX stations that cover to VM. User wants those stations to ring, then ring/flash on a button at a department phone, then cover to VM if unanswered. Anyone care to demonstrate my ignorance more than I...