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  1. mastromitsos

    MM710 Pinout

    Could anybody please give me this aid ? I know that 1-2 and 4-5 are the live pins on the mm710, but which is Tx and which Rx ? Thanks in advance
  2. mastromitsos

    4621sw call log problem

    Hello all , i have a problem with the call log of my 4621sw's installed in my system . When i review missed calls and try to call back these numbers the telephone set does not put the Ars access code "0" . I tried to fix this by changing ENHANCED LOCAL DIALING RULES but on the 46xxsettings.txt ...
  3. mastromitsos

    Calls stuck on queue

    Hello all , i have a problem with a call center who is receiving calls from a customer site via ISDN Tie lines . The call center some times experiences calls that remain on queue without being routed to Agents for several minutes thus worsening the CMS report output . On my trunks i use...
  4. mastromitsos

    Dial up connection LX

    Hi all , i administered a serial modem on a LX system and set sappp password . When i try to connect via dial-up and terminal opens ,i cannot write on the terminal . Do i need to use a script ? Thank you in advance
  5. mastromitsos

    AUDIX LX Login problem

    Hi all , i administered a serial modem on a LX system and set sappp password . When i try to connect via dial-up and terminal opens ,i cannot write the password on the screen . Is it a script issue ? Thank you in advance
  6. mastromitsos

    Definity DCS Network sharing one AUDIX 3.2 MWI Issue

    Hello ,i have a network of two definity switches with a DCS link sharing an AUDIX platform on Switch 1.Since i formatted the Audix and restored subscribers manually (because i had no backup) , the stations of the remote Pbx (Switch 2) do not light the massage waiting indicator when they have a...
  7. mastromitsos

    46XX SIDETONE ISSUE

    Hello all , I have installed some 4610 IP Phones and the customer is complaining about the high volume of sidetone on the hand set . I made some changes of values on the settings.txt but apart from muting the sidetone completely , had not any success . Is there a way to control the level of...
  8. mastromitsos

    Acd call block on No Logged-in state

    Hello , can anybody specify if there is a way to send block signal on the D channel when there are no Logged in agents for ACD calls ? I want to inform the other side not to send calls when there are no logged in agents . Busy ,disconnect or reroute doesn't help . Thanks in advance
  9. mastromitsos

    Analog intfc Module on a 6416D+M

    Hello , i installed an 100 Analog Intfc Mod on a 6416D+ . When the digital station rings and i pick-up the call from the analog station , then the speakerphone of the digital station is activated and both parties are heard over the speakerphone . This also happens when the digital station is...
  10. mastromitsos

    URGENT !

    I reset to factory defaults an ip406 and now lost completely ping to it . Although it has switched to 192.168.42.1 and i connect directly , i get no answer. I also use ipoffice manager and don't get any reply . Help! Thanks in advance
  11. mastromitsos

    VM Lite Welcome Message

    Hello , i have a customer who wants a welcome message before routing calls to attendant .He is using VM Lite . I there any possible procedure to setup a welcome message on his system . Any help welcome - and needed ! Thank you Mastromitsos

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