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Is there a course available that anyone can suggest to learn how to setup J series phones with an SBC? I understand the SBC is the recommended way to install these remotely for security

Looking to use the Multitech FF840 with IP Office. Does anyone know how to default it if you don't have the admin password? I made a console cable from some instructions I found on the Multitech website, I'm able to Putty into the console port and I am able to browse to the unit in a web...

In this post from a couple of years ago (thread1329-1789025) this person says they have a 6900 phone working on a Mitel 250 (MiVoice Office 250) I guess, someone says not to do it because it doesn't run well on the 250. I'm just wondering if that has changed, is it better now or should it still...

Can someone please explain the difference between the two types of Mitel 6900 phones 58015772 and 50006770. I would sure appreciate it and don't want to buy the wrong phone. Thanks.

I am trying to setup the weather and world clock apps on a 9641 phone and I have tried several different firmware versions on the phone but I am not able to get it working. I have found several posts like the one below where they say the apps do not work anymore...

I have a system with Preferred Edition running 9.1.6 and I'm using a System Prompt Language action to change the language over to Spanish which works fine. If the call is sent to a queue the language reverts back to English, same thing if the call starts in a queue and the caller chooses...

Got a weird problem with over 30 Avaya B179 conference phones installed on Communication Manager 6.3.2.1, after working for a couple of months all the phones on one floor locked up within a few minutes of each other, after rebooting the phones they locked again shortly thereafter. The switches...

Has anyone had any trouble with the T7208 phones on IP Office Standard mode R9.0.4? We are having a lot of problems with the buttons changing and some of the phones are being recognized as M7208 instead of T7208. The error log also shows not M7208 phones not supported. Most of the phones are...

Currently working on an IP500v2 7.0.32 Set up for standard mode CENTREX LINES are connected to this system. Cannot get outside calls to forward through Auto Attendant. 1- Unconditional forward works but they don't want to press a button, they would rather have the desk phone ring once and...

Has anyone had any experience with using IP Office with lines that do not have clear/reliable disconnect? I'm in the US with an IP500V2 8.0.16 and this phone company is apparently not sending a clear/reliable disconnect signal, the lines are not disconnecting when someone hangs up leaving a...

Any idea why I would not be able to program an auto dial button on a Mitel 5340? I get an error message that says error cannot program button at this time This is installed on an SX-200. Thanks in advanced.

I have an IP500 V2 Quick Mode (Partner Version) using a Combo card and on incoming calls the analog extensions do not ring. If the extension is called directly from another extension it will ring. I've already tried to turn off distinctive ring for that extension thinking that would help but...

Hi there, Has anyone seen any problems with the R8 processor where Caller ID going to single line phones stop working? After the processor is rebooted it will work for a while and then stop working again. Caller ID will continue to work on the system phones though. Thanks, Jesse

On the Partner Editon IP Office has anyone had any experience sending a DID number on a PRI to the Auto Attendant? I see there is a drop down list for destinations where you can select an extension number, an extension's mailbox, Hunt Group 1-6 or voicemail (prompted to login to mailbox). I do...

I have a customer with the following configuration: 012E 012E ACS R7 012E P. Messaging 2 port according to my calculations that puts the voicemail ports at 55 and 56. The message waiting lights do not turn on at all. The Partner Messaging module has been replaced, the ACS R7 processor...

I'm wondering if anyone else is having more trouble than usual connecting to ACS R7 and R8 processors with a RAC? I used to be able to connect to processors with a US Robotics external modem, then I started having trouble and I found a post on the tek-tips website here thread688-1056055 Which...

Everyone seems to want to reset the Admin password for Callpilot. What if you want to change it. Anyone know how to change it without using a web browser? TIA

Anyone know how to block potentially 1000s of outgoing numbers individually so that when a customer asks your company to put them on a "Do Not Call" list you don't accidentally call them again? Thanks in advanced.

Anyone know what the ! on the screen of the phones is for? All the phones on this new processor have an exclamation point. Thanks in advance!

I have used the FAQ on the site for setting up PRI on an MICS before and it usually goes well, but this time when I try to make an outgoing call it starts to ring after only 4 digits are dialed. This is in New York so I am dialing 1 and the area code even for local calls. For example, of...