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  • Users: id97073347
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  1. id97073347

    Calls drop

    anyone know how to get all the statistic about the Trunk? I having problem with calls droping out from interstate, it intermitent not constantly and some day only. Is there a way to monitor it or tracking the status? any help would be grateful, thx advance
  2. id97073347

    How to change TCS from CMS to send 15min interval?

    Hi guys, Recently I have changed on CMS in Intrahour interval from 30min to 15min, and I also changed the cron job to send it to TCS server(Windows 2k server) every 15min. When I view the report, the time still saying 30min interval. Please help, any advise would be good. thank you all
  3. id97073347

    Need to change IP Address, going from Layer 1 to Layer 2

    our company is going from Layer 1 to Layer 2, and we want to change all our IP addresses for onsite and one offsite. These includes IVR,CMS,S8700,G650 gateway,P133g2,UPS and Audix Can anyone help? Thank you advance
  4. id97073347

    Config Daylight Saving on CMS/s8700/IVR/CTI?

    hi guys, can u guys help me about Daylight Saving(Australia) for CMS, s8700, IVR and CTI? thank you
  5. id97073347

    How Avaya guy know my tie link is down?

    I got a call from Avaya and they say they going to reboot my pbx server from another site. My question is how do they know this? and if they do, how can i get this alert aswell, the same as them. Thank you
  6. id97073347

    Phantom abandon call timer set to ZERO?

    How do I set the "Phantom abandon call timer" to ZERO? - I had try "change system-parameters features" on p12 "BCMS/VuStats Abandon Call Timer(seconds):0" but on CMS Supervisor still display 5 seconds Please help
  7. id97073347

    Display names for incoming calls

    Hi All, is it possible to assign external phone/mobiles numbers to a name(friends) and when he calls in to my line it display his name instead of his number??

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