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I am getting some complaints from users that at different times Callpilot may ring 10 or 15 times before the lady answers, normally takes about 4 rings. I called and called and have not got it to do so, but some exec have even complained. Have any of you saw this before and what should I start...

Ok, I have a user who wants to transfer their phone to their cell phone only when they are away from desk. I set up a dummy acd for this because I don't want to use CFXA unless unavoidable. I can call the acdn (internal) from my phone. I set up the dummy acdn as 2501 and it forwards as...

I did a search and read many articles but am now more confused. I have a admin assistant that has a 2616 and wants to be able to forward to her cell phone when away from desk by hitting forward key on phone. I had her at CFXA but don't want to use that route because of toll fraud unless...

I did a search and saw a few ways to do this, but what is the safest as far as hacking goes. I have a user who wants his desk phone to forward to his cell when he is away from his desk or can't get it in time after the 4 rings. He is not worried about internal voicemail. I have been programming...

I am getting a ERR 057, here is c+p Minor 44187 ERR057 04/02/07 07:16:01 New 8 0 12 13 80004060 I am getting this on the same TN 4 to 5 times a day. What does this err code stand for. I could not find it in my manuals and in OTM, when you click it it says could not find err 057, contact...

I have some 1120 and 1140 VOIP phones installed and have a very strange problem. The time showing on all my 1140E and 2616, etc show the time I have set in switch. Every one of my 1120E are 4 minutes slow. I reset time and all phones change time but all the 1120E always set to 4 minutes behind...

Hey everybody, I have a 2616 phone that when the person is on the phone and he gets another call it will go to either 2141 or 2142 which is SCR on a few different phones. These are field service guys linked together. It should go to voicemail when busy. Here is the tn print out to see what I am...

I have a employee that wanted his phone forward to his cell phone when no answer. What I did was change CFO to CFF and allowed cfxa, then changed the CFNA to his cell number instead of voice-mail. Is this safe as far as security or any possibility of hacking? I read some threads but could not...

I am new here and have a assitant asked me something I have not saw or figured out. On some calls, the display shows the caller id number and right after the number will be the letter "T". She said most of these are telemarketers or 800 numbers. Anybody run into this before?