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All, I must be overlooking something silly because I cannot get this rascal of a handset working. 1. MCD 6 2. Handset connected to Wi-Fi 3. WinPDM installed 4. Have all MOL available software and docs. Observations: 1. Handset advanced menu - limited SIP options (Not like manual shows) 2...

Hi, I have a Centos server and I need to upgrade an application remotely with just SSH access, when upgrading, the application wants the new media/software to be on a removable device i.e. CD/DVD or USB. As I am not local to the server I can't plug in a USB stick, so is there anyway I can...

I have finally succumbed to trying out the MiCW for new MAS/MCD installs to see if it actually saves me any time. The main reason for this is the additional work involved with the extra users for twinned EHDU and UC Endpoints etc. So far so good but I’m not sure I like the way the ARS/COR is...

Hi, Has anybody had any luck uploading MCD software to the new MBG 8.0 MCD Support section? I have tried various zip formats but still fails after upload. 1. zipped MCD software named same as version x.x.x.x 2. Also tried the sub folder i.e. MCD-3300/x/x/x/x Hope somebody has been more...

Hi fellow tek-tippers, Has anyone been successful in installing Mitel MSL from a removable USB flash drive? I can boot from USB, but it only gets as far as entering the keyboard format before asking for the location of the software. I have also tried using FTP and HTTP to transfer the files...

I’ve finally given in and resorted to posting this due to frustration. I’m trying to get a supported Sony IP camera CH110 working with the new UC360 handset, I just cannot get the video to stream over port 50000. I have resorted to placing both devices on the same subnet to rule out any...

Hi, I have struggled all day today without luck to get MWI on a Mitel 5610 DECT handset working. Either the handset does not support MWI or I am missing something obvious! I can see the SIP logs on the 5610 interface have received a message but the handset fails to display one. Any ideas...

Hi all, I have a new UCA installed on MAS 3 SP1 with MCD 5.0. All is fine except the PIM to Outlook just fails to sync/import. 1. Outlook with hosted exchange. 2. Error message. Failed to communicate with your PIM. Any idea or tricks to get this resolved?

Hello all, I have two queries regarding sip trunking to a telco. 1. Can MBG with sip proxy only sit on the LAN behind a firebox firewall or does it have to be in server gateway mode on the dirty side of the firewall? 2. Why does the Sip registrar always seem to fail on me? Look forward to...

Hi, Is it possible on a 3300 to show the FQDN instead of the system IP address on SIP line-side calls? When SIP devices call each other I see extn@IP-Address I really need this to be extn@Domain. I have set a hostname and domain on 3300 but with no joy. Internally this would not be a major...

Hello, I have enterprise manager installed and working on Windows 2008 server 64 bit. Opsman however fails to install with the following error message: IIS is not installed. IIS/FTP is installed and active. I have also changed IIS to run in 32 bit mode as mentioned in the tech handbook. Any...

Hello, I have run out of console buttons and the operator needs to answer with the correct company name for a few more numbers. Was thinking about Multiple company directory but do not want to use ADF, does anyone have a recommendation? (Does Multiple company directory only work in ADF mode?)...

Hi, Has anyone got a good way of bulk setting the secondary controller for all users on an existing site? When I used to do this on pre 4.1 with opsman I used TASMAC to set this in bulk. The only way I can see at the moment is to export the user config form adjust then import back. Any...

Does anyone know where the UCA call recordings are stored on a Windows 7 PC? Need to send them to somebody else. Thanks (Can't see my PC user in the Win 7 user folder though!) MCD 4.0 UCA 3.1 MBG 5.2

Hello, I am rolling out about 50 UCA clients and have found a really annoying problems on the client notebooks. The machines are all different but the problems are the same. I cannot seem to re-size the client unless I change the screen resolution, i can get the client sized ok but the customer...

Hello all, I am new to aspect and would like a very simple script.wax file to dial a modem using the specified baud rate type etc. I started with: PW5.EXE TERMINAL CONNECT MANUAL xxx (xxx = telephone number) I can not set the baud rate here or modem type to VT100. I now think i need to use...

HI, This is really bugging me so i thought i would seek help here! In the nupoint user portal you can assign a web-view email address. The textbox is non selectable! This is the case for an SMTP user and also a Standard UM user. You can however set this address from the nupoint mailbox web...

Hi all, I have a 3300 (MCD 4.0) connected to a MAS server (1.2UR1) The web portion of the AWC has stopped working. Im sure it was working a few weeks ago before it was upgraded to UR1. Im running in server gateway mode and there is no firewall between the MAS servers external interface and the...

Calls from 3300 ACD paths don’t seem to take any integration to Nupoint whereas embedded voicemail does! I can workaround this with nametag hunt groups but was hoping there was an easier way. Surely the Nupoint can see the path DN? Has anyone else discovered this?

This really bugs me! When calls are rerouted always from a phantom key to another destination the display always shows: From (extension number) Is there a trick to change this?