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I am running ArcServe 11.5 SP3 on A Dell PowerEdge 2950 Running Windows Server 2003 64 bit Edition SP2. Our Tape Library is a Dell PowerVault 124T. Up until about a month and a half ago, everything ran fine. But then it started to not back up,in a seemingly random fashion. The backup would say...

I am having an issue with one user being able to see images on a specific internal database entry in IE 6. When I went to clear the temporary internet files, the amount of disk space to use was set at something rediculous like 1192 MB. I'm assuming this is a certain percentage of the hard drive...

I am trying to restore some stuff but nothing I do will work. I get this message: AE0059 RootDirectory(\\EDGE1\Edge1\W.I.P\ADS) is invalid I'm assuming the problem is that the server is not called EDGE1. This must've been the old server a few years back. Is this the problem and what can I do...

I can no longer open PDFs automatically in the browser or in Acrobat when I click on the link. I don't think it's an acrobat problem and I don't think it's a browser problem as I've done everything I can think of, checked and unchecked ever option, uninstalled and reinstalled and so much more...

Can anyone recommend a good program to assign commonly used text strings to hot keys? Actually I don't want a program that you have to run everytime you start the computer. I want it to run in the system try or whatever automatically and always keep the same text and all that. This will be used...

I am trying to copy a tape for off-site storage. When I use the tapecopy command it tells me "Connect to target tape failed, rc[27]. Do you need two drives to copy a tape? If so is there any other way to copy a tape with only one drive? We have a tape library with 16 freakin slots in it. -Jeff

I have two external SCSI drives that I cannot get our server to work with. They both come up fine on another server running the the same system (Win2K Server SP 4). Both servers are Dell's. The one they won't come up on used to work fine until I had to wipe the system. But I wiped another old...

I just had to rebuild a Win2K Server and now on multiple machines running OS 10.3.9 I am getting icons that change. One minute Quark docs will be fine and the next they will all be printer icons or server icons. Does anybody know what is causing this? They are all connecting via AppleTalk. -Jeff

Hi, I am new to ArcServe, so please bear with me. I have a tape that I can't merge a session on. It keeps asking for sequence 2, but when I put in the second tape it just keeps asking for sequence 2. It's almost like there is a tape missing. Is there a way I can rebuild the whole catalog? Excuse...