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Can I forward CLID on an incomming call via PRI out to the forwarded destination? Customer wants calls forwarded to thier cell phone to show originators CLID not the BCM's PRI CLID.

Is there a way to default the embedded vm card to wipe out all greetings and messages?

Is there a way on the BCM CP AA to set the system up so that during the day if someone dials 0 they go to one phone or group of phones and at night when they dial 0 it goes to another phone or outside number? Since there is only 1 attendant assigned to a line and only 1 place to send 0, I can't...

I've noticed that when the two fax ports are busy and a third fax call comes in that the third call is placed in silent queue until one of the fax ports opens. This is a problem because the sending fax sees this as a transmission error. Is there a way to send a busy back to the third fax call in...

Customer is complaining that when they press the park key to retrieve a parked call the must answer drop or retrieve. Anyone have a work around?

I am trying to add a 406V2 to an existing SCN. The existing network is using the old VCM's the new unit has the new. Most of the existing nodes on SCN are running 2.0. Do I need to upgrade every node or is there an easier way?