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I have a remote office that would like to be able to change the main greeting for their office. Sometimes there are widespread issues that could be addressed by a simple, "We know about the problems you're having and are workin on it, if you still need help, dial...." However, I don't want to...

We're getting a lot of drop outs and other problems associated with IP phones in a remote location. Is there an optimal setup for slow connections or something I could try to make the call quality go up? We're working on the firewall now to up the packet priority to the top, but I'd like to...

I've got an office that's really giving me a headache. I sent some i2002's that are configured to connect to a BCM 400. There's a VPN link from that office to the main office. The phones were configured in another remote office and tested every way. I sent the phones to the new office and...

I was able to get my keycodes by getting the .kif file. However, there was no voicemail keycode and I'm certain we have voicemail. Is it stored in a different place?

I have a BCM400 that I inherited. I am working with Qwest Technicians to get the system online but so far it's been a little frustrating. They are the Nortel partner, so I have no direct access to nortel help to sort of help the process along. We can log in as ee_admin to the console, but...