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We recently upgraded a 9.1 IP500 running vm pro on win7 to R12 running an IP500 with an app server on rocky linux. Everything went well and we only have a small issue. Visual Voice on screen buttons (previous, next, erase, save) stop working at the end of listening a message on 5410 phones. They...

Hello, we have an IP500v2 running v9.1 with one 4412 and a bunch of 5410 phones, we are looking to upgrade it to release 12 i was wondering if this model of phones still work with the new release. Thank you. Yaze. Chaos, Panic and Disorder, my work here is done.

I have a site that had two remote (NAT, +port forward) H323 phones working properly 9611g and 9608, we moved and decided to upgrade the system to latest release, the phones went through upgrading the firmware, registered to the ip office, can make and receive calls, but nothing shows on...

Anyone has problems savings profiles with this program, i have tried 9.1.4 and 9.1.3, and they both mopdify the registry in chinese for the reg key where the profile pfs should be !!! I.E Instead of having something that looks like this everytime i try to save a profile ...

I was running OneX/Voicemail on a widows dc server, Everything was working fine indide and outside local lan, Onex Mobile voip client with presence, flare with presence, etc... split dns setup on the inside, forwarded ports on the firewall, etc... For some reason after an upgrade onex server...

Hello, I'm trying to setup a remote extention without the vpn option, forwarded 1719, 1720, RTP ports, and done the config on the ipoffice side, the software is 8.1.85. When i connect the phone remotly it ask me for the extension and the password, i use the newly created remote user, then it...

Running IP Office 8.1.85 and VMPro 8.1.9602 Happens intermitently but very often: When a user has a new message his indicator lamp lights up, when he goes to visual voice it says new message(0) User has to go in and press back, then the proper number and message appears and he can listen to...

I have a client that has phantom mailboxes that multiple users can access and delete messages which is fine. My question is when a user is in the mailbox another one can access the same mailbox at the same time and both do the listening/deleting of messages, i want to restrict the access so that...

Working on an IPO install, my client works everywhere inside on an internal wifi and outside from 3g/lte or external wifi, everything works fine over VOIP exept when 2 OneX Voip Clients try to communicate with one another on the internal wifi, they try to connect through direct media instead of...

So first UC Module to come my way, read the doc, said to myself not too difficult should be breeze.... WRONG ! Ok downloaded USB Module initiator (22 march) c110 iso file (22march also) successfully initiated a usb key, copied the iso into the c110iso dir, plugged the usb key top slot on uc...

So upgraded phone to latest release with ipo at 8.1.63 The VPN option was gone after upgrading the phone. added the second file 96xxvpn.txt, modified 46xxsettings.txt to point to the new file if group at 876, put phone at group 876 rebooted... And still nothing the phone does get the...

I've read some threads that said it worked with the linksys rv042, tried to input the 'same' config without success... Anyone got this two working and would like to share the detailed config for the cisco and the vpn phone ? It would be greatly appreciated !! :) Yaze. Chaos, Panic and...

One of my server got a virus and deleted some files in the vm pro directory, voicemail was still working after i removed the virus but the client wasn't launching... Now i am trying to upgraded to 7.0 and it tells me the old version cannot be removed, tried to repair the old version tells me i...

So i have this client i need to do a site survey for the dect phones that are going to be installed, since neither avaya nor my suppliers can provide me with a site survey kit i have decided to make my own... I have an IPBS base station,a 3725, a battery booster, a small poe switch and a...

I have a customer that has an asterisk deployed with about 20 8020 spectralink (Polycom branded) wireless phones, iwas wondering if i could reuse them in an ip office installation with an AVPP server and if i had to do anything for them to work with an ip office (ie, firmware update etc... )...

I'm trying to set up a 3641 phone on a working ip 500 with avpp and 3626's phones, the avpp has the latest firmware 17x.039, also i have the latest 117_056 firmware for the phone in my tftp directory (the phone my not be to the latest release) i setup the phone the same way we setup thoose 3626...

I just upgraded a 406 from 3.1.65 to 5.0.22 with voicemail pro, the client had an AVPP formerly netlink svp server and some wireless 3626 avaya phones (spectralink i640 i believe, i've downloaded the 17x_039.zip for the avpp but i can't seem to find the latest firmware for the phones, i have no...

I have a client who is not recording inbound external calls when they get transfered from the VMpro ie 2???->blind transfer to extension, any idea what might cause the problem ? (the inbound recording is on and points to vrl and there is enough vm ports) I have ipo release 5.0.18 and voicemail...

Any way to tell the version of contactstore you are running on a server i can't seem to find it anywhere... Thanks. Yaze. Chaos, Panic and Disorder, my work here is done.

I'm trying to rellocate voicemail pro on anothter drive on the same machine I changed the voicemail server directory and the greetings directory under preference and directories in the voicemail client... Greetings and root.vmp are on the new drive but when a user leaves a messages the file...