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  • Users: esteede
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  1. esteede

    BCM Outbound Dialer

    I want to automate my outbound calling and had heard that a company called CT-Solutions have a outbound solutions specific to BCM. Has anyone heard of it?.....What are other people doing with outbound on BCM. Thanks in advance
  2. esteede

    Agent whisper

    I am not sure if Nortel provide this functionality. I want to announced to the agents the type of call that is arriving at their set, probably based on the CDN it arrived on. Any help or comments.
  3. esteede

    Agent greeting

    Can some one give me some advice on Nortels agent greeting product. I am investigating automating the agent greeting part of each call in advance of delivering it to the agent. Any advice on advantages and disavantages would be great.
  4. esteede

    Wireless 2211 config

    I am looking for some admin information and configuration documents for wireless IP2211 phones. Any helpers Edi

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