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  • Users: ivrboy
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  1. ivrboy

    IVR prompts barge in on itself in Speech Reco

    Any ideas on why an IVR Speech Reco application prompt would barge in on the call. I can lower the volume output of the prompts to mask the problem but I'm really trying to determine the "root" cause. The IVR is using analog lines and I suspect there is a line quality issue that is causing the...
  2. ivrboy

    SendSeqNo for VRU ICM interface

    Hoping somebody can clarify how the sequence number is incremented during an active dialogue between the VRU and the PG. It is my understanding the sequence number is incremented by one for each message between the two systems. So, for example, ·VRU sends REQUEST_INSTRUCION with a sequence of...
  3. ivrboy

    flash hook feature codes

    Anybody familiar with any required feature codes to enable flash hook blind transfers. I'm trying to get the IVR to work with the Avaya switch for transfers. The transfer will work, in that the call will transfer to the destination party, but once the other party answers the phone the two...
  4. ivrboy

    Avaya G3 transfer features

    Anybody familiar with any required feature codes to enable flash hook blind transfers. I'm trying to get the IVR to work with the Avaya switch for transfers. The transfer will work, in that the call will transfer to the destination party, but once the other party answers the phone the two...
  5. ivrboy

    service provider for a cheap PRI

    Anybody know of a service provider that can provide an ISDN span for cheap? I'm looking at getting one setup for lab use

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