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Environment: Several daisy-chained Ubiquiti Unifi switches with uplink/daisy-chain ports configured as VLAN trunks pfSense appliance with an interface assigned to physical port em4 (no VLAN; default/untagged). A VLAN (id:31) is separately defined with parent interface em4 (this becomes VLAN 31...

I'm having trouble converting voicemail greeting audio (/vmail/d/vm/msg/msg<ext>.vox) to wav. I've had no trouble doing so with name recordings /vmail/d/vm/name/nam<ext>.vox. In Audacity, File > Import > Raw Data... (Encoding: U-Law, Byte order: Little-endian, Channels: 1 Channel (Mono), Start...

One of our users with a Mitel 5220 IP phone consistently experiences trouble with her phone if she reboots her connected computer. wall plate <====> 5220 <====> HP USB-C dock <====> HP laptop When the user reboots her computer, the phone appears to lose its registration (?) with the 3300 ICP...

To confirm a route is working as expected (I think it is, based on a packet capture), I'm trying to ping a public IP address from a 3300 ICP (software version 9.0.0.41, not MCD) VxWorks command line. I'm connected to VxWorks using PuTTY. If I try something like: -> ping 8.8.8.8 I see the...

I'm using Flowroute with a Linksys by Cisco SPA8000 ATA, patched to a 3300 ICP + ASUs. In the Flowroute portal, on the E911 settings page, it states, "You can use 933 to make an E911 test call and verify the information that the emergency operator receives. Do not dial 911 to test your 911...

We added a single-digit (1) mailbox (Type: Transfer Only, transfers to system speed call / external number) we want to reference in the system greeting. If I call in and dial the single digit number, I first hear, "You are being transferred to 1." Is there a way to suppress this message? In...

Me again [bigsmile] We have a 3300 ICP MX (50004190) and a pair of 3300 ASU (50001266). The ASUs have 4 LS trunks each. We have a bell subscription for 7 lines for trunking. The 3300 isn't licensed for SIP trunks. We're interested in buying an SPA8000 (8 RJ11, 1 RJ21 port) and moving to SIP...

Hey there, We recently started having trouble with voicemail on our main (operator) extension. When dialing 0 internally or calling our public number from outside: [ol 1] If a receptionist/operator doesn't pick up, it rings several times, then: (internal) phone display reads, "701 VOICE MAIL"...

We have a 3300 ICP running 9.0.0.41. Let's say we have users A and B. When A is on vacation, they setup call forwarding to forward calls to B. If B is on another call or away from their desk and doesn't pick up, calls go to A's voicemail. We would instead like to make it so these forwarded (not...

We have an old 3300 ICP running 9.0.0.41. I would like to review/adjust trunk selection order (inbound and outbound). We have 7 analog/POTS trunks. I'm guessing there may be several approaches to trunk selection--I want to adjust ours. In System Configuration > Trunks > Analog Trunks > Loop...

Hi, I'm trying to register a Revolabs FLX UC 1500 with a 3300 ICP running 9.0.0.41. I see no errors, but I don't think it's working...no dial tone and when I try calling from the UC 1500 it says something like invalid number. I tried 9 + external number. On the 3300, in System Configuration >...

In hindsight, I would pull pre-terminated fiber and be done with it, but the cable is already run and I'm determined to terminate it. I ran a 4-strand OFNP cable between two buildings (underground conduit). It's 62.5/125 μm multimode fiber, it says Superior Essex and Teragain on the exterior...

I'm helping someone with dry loop DSL. I'm trying to add a second line/outlet in an office. I ran 50 feet of common (flat) phone cable/wire (4 conductor): http://www.homedepot.com/p/CE-TECH-50-ft-Telephone-Line-Cord-White-50FT-LINE-CORD-4C-WH/203715602 and terminated the end in the office using...

Hi, I would like to purchase a SIP user license for an "old" 3300 ICP system (software version 9.0.0.41). I found a price list with the line: 54002763 $77.50 MCD SIP User licence Would that work for the 3300 ICP? Anyone know of a place I can purchase such a license online or have a...

Wondering if there is a way to temporarily assign an external analog trunk to "pass through" to an analog extension (3300 ICP running 9.0.0.41)? I want to temporarily hang a fax off that extension and want to bypass our live- or auto-attendant and ring straight through. Probably not using...

So at some point my employer got the bright idea that it's a good thing to use paging to do certain all-staff announcements and another admin created a page group for everyone. We weren't given a choice whether or not to be in the page group. Thing is these pages tend to come at the most...

I would like to use Andrea Electronics ANC-750 headsets with Mitel 5215 and 5220 IP Phones. I purchased a Headset Buddy (01-PC35-RJ9A): http://www.theheadsetbuddy.com/pc-headset-to-rj9-rj10-rj22-headset-plug-adapter-most-compatible/ adapter that purportedly supports this. At one point I was able...

I'm trying to figure out how (or if we can) access the directory from an internal extension. If I call from the outside and our auto attendant picks up, I can dial 9 to get the directory. I know I can use Superkey > Phonebook, but I find that method less than intuitive. I tend to forget to press...

Sorry about the long title. This question isn't exactly Mitel specific, but I am connecting the phone to a Mitel 3300 ICP. :-) I'm trying to find an analog conference phone that supports multiple inbound callers. We currently have an analog Polycom SoundStation 2201-03308-001 conference phone...