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Hello, I have a customer with an NEC El El IPK, they are converting to VOIP in 3-4 mos and needed 1 addl station installed, I managed to get the new station numbered with a preexisting VMail Box (138) that this department had used by accessing remotely. Now they are working on site and I cant...

Client took over office w/ existing Comdial DX-80 everything seems to be functioning except when VM's come in and are picked up MSG waiting light wont turn off, any suggestions? Any help would be greatly appreciated.

I have a 616 that has the default 30 sec prompt for on hold I put sys in prog mode plug in sta 21 and enter codes which I believe are 11, and 12 for the sta and sys duration chg but it wont take the prog it just dials the station 11 or 12? Any suggestions?

I have a Norstar CICS w/ Nam VM can is it possible/how do I assign? a trunk to ring only at a particular guest mailbox?

Is it possible to use a supervisor station w/a mics 7.1 pri equipped to run as a call monitor and is it possible to transfer incoming calls from the pri to a cell phone or other outside number?

I have been involved in the Telco industry for over 26 years primarily on the ILEC side but for the last 5 years have been actively learning through osmosis Norstar/Avaya/Toshiba products can anyone recommend a source for either online/onsite Norstar training/certification?

Are there any Norstar courses available for independent techs other than the Nortel Networks courses ?