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  • Users: jrairden
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  1. jrairden

    Turn off recording feature

    Hello, So I'm sure I'm just missing a basic setting in the configuration forms...but we need to turn off the ability for anyone to record (due to legal reasons). Can anyone point me in the direction to turn it completely off. The system is an IP Office 412 with 2.1(31). Thank you!
  2. jrairden

    Question about adding expansion port on IP Office 412

    Hello, We currently have the IP Office 412 base unit with 2-30 port analog expansion units. We had the original setup professionally installed, but with the new 30 port expansion we want to put it in ourselves. What goes into adding the unit in? Can any of you tech guys give me a quick...
  3. jrairden

    Caller ID not being passed to Cingular cell phones over local T1

    Hello, We have the IP 412, and have a seperate local and long distance T1. We have been having issues with the caller ID not being passed to Cingular cell phones over the local T1. The caller ID is passed fine to any other carriers (local or long distance). It is also sent to Cingular phones...
  4. jrairden

    Recording Calls (drive space/storage question)

    Hello, So we are about to implement a random call recording (which I have read plenty about on here). The question I have is about the storage of these files. From some quick testing, it appears that basically every minute of conversation breaks down to about 1 MB of data. Our current drive...
  5. jrairden

    Recording Greetings

    Hello, I'm getting ready to update our menu greetings for our IP office phone system. Our current greeting wav's are approximately 800 Kb each, which were recorded through a phone. The quality is ok, but we want to get a bit higher quality. I ended up having the 'company voice' come over...

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