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Good morning, I wanted to get opinions on what techs here feel is the best small business phone system. We currently have a WIN 440ct phone switch and i am looking to upgrade it. I need to have at least 8 CO lines and 16 Digital phones. I have looked at the SPX IP 320 and Talkswitch 480VS...

Hello, I was wondering if it is possible to add an Ip Range to a group Policy, in Sophos web appliance v3.3.6.1. Currenty in one of my additional policy i have 192.80.0.0/24 enter by way of Manual entries. I now find the need to only have the range 192.80.0.150-199 to be in that group policy...

I have 2 mitel sx2000 noded together, with callxpress linked off node A. I am looking to remove Node A from the network and Make node B a standalone, but can't figure out how to configure the voice-mail link in Node B so i can directly attach The Callxpress. The Mitel books i have talk about...

I am trying to find out of you can use seperate access codes to access different trunks. say they dial 8 to go out trunk group 1, but dial 9 to go out trunk group 2. I don't want to allow TAC's to be dialed, so i am hoping somebody here could point me in the right direction. system info: G3SI...

hello, On our G3SI ISDN trunks, i am trying to get our outgoing CPN to display restricted. I have set all outgoing trunk-groups with Restricted in the send name, send calling number and send connected number fields, but when calling my cell phone i see our BTN number. I have talked to our...

I have been kicking this problem around for about 2 weeks now with no success. We have 2 attendant console both are principal since we are using tenanting. The tenant 1 console has an extension assigned to it, which is a DID number, that we are trying to get to roll over to an after hours VDN. I...

PBX -S8100 R12 We have a department that has its main extension setup as a hunt-group, hunt group type is CIR. All the department extensions are in that hunt-group, but problem we are having is that if somebody is away from their desk, and they call is sent to them, the call won’t roll over to...

I am looking at moving some ISDN DID trunks from a s8100 to our G3si that is at another location. The switches are not DCS enabled, but are connected via a TIE trunk. My thinking is that the G3si will look at the 4 digits Telco is sending and use the UDP to route it across the TIE trunk. I am...

I have 2 sx-2000 lights that are connected VIA a MSDN link; I believe they are noded together, but don't know how to check, so i can't say for sure. I have a phone off the remote Mitel, that i made so it can only dial 4 digits(extensions and sytem speed call numbers only). The problem i am...

I am looking for a way to set a hunt-group as busy, so that it will use the coverage path instead of routing to the hunt-group extensions. The hunt-group has a total of 96 extension that goes to 2 IVR's. I have been looking in the manual's and online, but have not found anything. Any help would...

I am trying to make a copy of the hardisk on our Mitel SX-2000 by using the command VOL B SYSUSER ON RSD but I get an error about not enought reserved space. When i format the RSD disk, i use the command VOL F RSD DFULL LOAD $3500 Redun $4C00. What am i doing wrong? Everything i have read...

i have some DID numbers that terminate to VDN-extensions, When a call comes in externally to one of these extension i have pointed them to a differnt extension. What i am looking to do now is point all internal calls to these extensions to the same extension i am pointing the external calls too...

I am looking for the area in a Mitel SX2000 Light that i would set Holidays. I have been looking through the Manual's and haven't had any luck. I have found night service, and Day & time Zone Assignment but reading what they do, i don't think it they are the area's i am looking for. thanks for...

i have an extension i want to foward, that is programmed to ring on multiple phones, but isn't the prime number on any phone. So i decied to try and use night 1 and night 2 to foward it to an extension off our Avaya PBX that is located at another location. What i have done so far, is created a...

I am noob to mitel's, and need help adding an ext. I am working on a SX2000 light,that had a bunch of ext that were programmed up as speed dial number that we nolonger need, so i removed them out of the system speed call list. I am now am trying to create that ext again to attach to a superset...

Hello All, Have two quick question's, i hope. I have a Mitel sx-2000 light, and i am wondering where do you specify the route to voicemail? the second question is when you stat a T1 trunk(DS1 formatter card) what does it mean when the call status shows Dead? Thank you Scott...

In our sx 2000 light, i am removing all old programming that isn't need any more. I want to remove some trunks that are nolonger used, so i used the BU command to busyout the T1 card the trunks are on, i then went and removed the trunks. now when i try to use the RTS command to take them off...

Hello, I have just been given the responsibility of a Mitel SX2000 light, and need to know how to route incoming calls. My experiences are with Nortel's and i am finding the layout of the Mitel a bit frustrating. I am trying to find where the Mitel points a certain number, so i know what...

I am running a logon script that runs ipconfig and currently stores the information as a text file on the c drive of the computer, which is where i told it to be, and then deleted the file at the end of the script. However, my boss would like the information returned from the ipconfig to be held...

Hi, I hope somebody can help. What I am doing is running ipconfig saving the output to a text file, then writing the information into an array, and then I am pulling out 1 peace of that information and using it as the variable branchvar1. Now problem I am having is when I am trying to compare...