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Greetings all, This might be an easy one - It's been a long-long time since I worked with a Mitel 3300 MXe (8.0 SP2) and NuPoint system (Rel 6 SP1) ** Customer wants to have caller dial in on existing DID, missed call goes to VM (5730), caller listens to VM greeting and choose to press 1 to...

Greetings all, I am new to this system. I come from the Mitel, Avaya, CS1000, Cisco world. NEC IPK II conversion from analog trunks to full PRI. Does someone happen to have a checklist for this type of conversion?

Greetings my Guru's, I have a Mitel 3300LX Rel 9.03.29 system using embedded voicemail (20 ports); digital and analog sets only. Customer doesn't want to check for messages every morning for the General Deliver mailbox (GD), so they requested a MWI on a set next to the reception. Currently the...

Greetings Guru's, So I have an issue with an Embedded voicemail on a Mitel 3300 Rel 4.0, running only digital sets. Customer states that one extension, had a delay of 8 days concerning 14 messages, all messages were sent on the same day. EG - 14 people left a message on Oct20 (most were...

Greetings my BCM Gurus, Need to pick your brains. I went to a site where their BCM50 is down, nor have I been to this site. BCM is constantly rebooting- but the color of the LEDs are: Solid Yellow then they alternate to Solid Red. I looked in most of my tech manuals, but cannot find anything...

Greetings my Nortel Techs.... I am having an issue with several 1220 IP sets on remote site - running on a BCM450. The sets for some reason are are not powered anymore using the power adapter, I brought sets back to my office and can power up via the PoE switch, but power adapter will not...

Greetings Mitel Guru's, Having an issue with MSL 9.1 on a computer. Updated SX200ICP to latest release, and upgraded MBG to 5.2. Site was previously running Teleworker 3.1 with no issues till the full install. Only 3 sets are running on server, so rebuilt system rather than doing upgrade to...

Morning My Mitel Guru's, Mitel SX200ICP Running 5.0 - Hotel/Casino Site. Having a moment of memory lapse... this might be an easy question, but with Christmas and all - not thinking properly. When you call the Pilot number of the site, the caller is answered by the Auto Attendant. The AA has...

Good day my BCM Guru's... Having a slight issue at a customer site, BCM50 ver2.0: 1 or 2 voicemails have been receiving their voicemail(s) at a delayed rate after a new message has been input. Both internal and external messaging issues have been stated via customer. (Haven't been able to...

Greetings all BCM gurus, I have a question; I'm pretty sure it's not with the BCM50 using a PRI, but I wanted to check with others. A customer of mine; a sales person recently left and he was using a blackberry phone. They gave the new sales person the old cell phone, but now when the new...

Good Day Mitel Techs, I have been looking for troubleshooting tips for SpectraLink phones without success. As I have a SpectraLink - Model number RNP 2400 working on a Mitel 3300. The spectralink phone was working at site, then one morning the wireless IP phone stopped working. The display...

Good day Mitel Techs... I have an issue with a 3300 running 7.1.4.9 (yes, I know it's outdated, but that is all they need for the time), I'm running 1 NSU with 2-PRI's. The issue I am having is; the customer states they have echo on their phones at times(IP Sets), or when a queue receives a...

Good day all Mitel guru's, I have an issue with a 6510- record a call option. I can record a call - if I called a party, but if I received the call, I cannot record the call (this is for both internal and external calling) Was wondering if anyone had this problem and came up with a...