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I have a Option 11 running version 25.40 that appears to be inserting a digit of 1 across a TIE line T-1 to another PBX and getting the other pbx speed dial list. Where can I find this 1 to have it stripped out? And then test.

I was looking for a little guidance on changing the CO_TYPE on a Tie line I have setup. The switch that is in house is setup for ATT and I want to change to ATT from STD. I know to go to LD 17 and do chg and all that. Cant find from ADAN how to get to CO_TYPE to change it. Thanks

Guys, I am tasked with hooking up a T1 between a Opt. 11C to a Intecom pbx. Has anyone ever done this before? I am programming a T1 circuit for the option and there is a Intecom tech that will program the T1 from there end. Help would be appreciated. Thx

If anyone has encountered this I would like some help. I really dont want to call Nortel. Problem: I have a * BCM 50, 3.0 was a new install and they have digital sets with the SWCA key programmed on the set When an external call comes in to any of the digital sets and they try to transfer to...

Guys, I got a wild one. Hunt group and UPS metrics have never worked, the system is running very slow, I am thinking that they will need to upgrade the system. But here is the problem...Installed desktop 002 and system 004 patches as requested. Test Hunt Group Metrics after both patches had...

I have a MICS 7.1 and I cannot program the autodial on the phone. I only have 24 phones on this system. Has anyone seen this issue?

Guys, Major problem and not getting anywhere with Nortel 1st level support. BCM and Norstar connected using VOIP trunking. When there is a call between BCM and MICS it gets disconnected in every 10 minutes. Any ideas are better than the ones coming from Nortels 1st level.

I have a customer that is getting a Red light on nortel Feature code - tech reset system and went back to green. This is on a BCM 50. Then red alarm light came back on. I had my tech perform a level 1 reset and still Red light is comming back with "Error 6010" Anyone got an idea how to clear...

Ok, Here is one that I don't want to call Nortel about. I have a BCM 400 that caller id logs, you can't see the number. It just has company name, not their number. Here is how it goes...When an external call comes in, the CLID is displayed briefly, goes away and then the company name is...

Incoming calls are getting cut off prematurally. Here is the way a call comes in: POTS on GATM (expansion module) --> line 61 on BCM --> DN 2221 (Operator set) Appear only --> AA picks up This is where the problem starts: 1) AA set to pickup at 0 or 1 rings -- AA picks up call with correct...

We cannot get this paging system hooked up. I have a customer that had this paging system on a MICS and need to move it to a BCM. We moved the Tip/Ring to the page port and could not hear anything. We also made sure all the timers are set and phones enable for paging. Any ideas?

I HAVE A BCM 50 THAT WON'T WORK OVER THE NETWORK CALLING A NORSTAR MICS 4.0. THE NORSTAR CAN CALL THE BCM JUST FINE. GREAT SOUND AND RINGS ALL PHONES. HARDWARE: SOFTWARE TYPE/VERSION: N.A. Rls 1.00.2.04.j HERE IS THE LAYOUT: BCM50 -> Cisco 1700 -> Shared T1 span -> Cisco 3600 -> T1 span ->...

I have a norstar MICS 7.0 where the Music-On-Hold works for calls on Loopstart card, but does not work for any calls to the off-core DID card. This is very strange becasue all the setting are good. I can get all the background music and everything. But nothing on the DID. Am I missing something?

I got a BCM 1000, BCM 2.5 that is back from repair, and sat on the shelf * Wants to upgrade it to 3.7 * Status light was flashing... not recognizing MSC card. * Could not get into telehpony programming..Got the hard drive replaced so that I can upgrade..already been upgraded to 20 GB...

I have a customer trying to see if using a CTA100 in conjunction with a 3rd party call accounting application would be able to pull extension to extension calling information. I thought that no matter if you use that setup or an SMDR6, it would only pull info for external calls, not internal to...

BIG problem..Can't ping, can't get element manager or anything to even get in remotely...Lis is provided by Roadrunner Bus Class through a fixed IP addresses. Ruled out the ISP as the problem by connectin a Linksys VPN/switch endpoint which supports IPSEC. Replaced BCM and still cannot pass...

When calls come in on line 1 or 2, the calls are also trying to ring on line 6 and this locks up the system. When this happens on the main CAP phone they have a service mode key, but they cannot answer any other lines from any other phone. Even if its activated, they cannot answer the calls on...

I HAVE A BCM 50 THAT WONT LET ME CHANGE TIME AND DATE AFTER I MODIFY AND HIT APPLY. THIS HAS BEEN AN ONGOING PROBLEM FOR 2-3 WEEKS NOW. ANYONE GOT ANY IDEAS???