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I have a this OS7200 connected to SIP gateway (Neogate TB200) via BRI connection, and it generally works fine. The problem only comes when a local Samsung extension is forward to an external number. Callers to this forwarded extension DDI, receive no ring-back tone, just silence while the call...

Hi.. I am upgrading a client from IP406 v3.2(55) Main Unit an IP500v2 v9.0 Can I just use Manager v9 to take a config from the IP406 and then upload this straight to the new Unit ?

Hi all, I have a client who has an old IP406 on v3.2, and I am quoting them to upgrade the lot. I am trying to get hold of the Dongle Serial number without going to site myself. So far client cannot find the red or silver dongle on back of IPO or VMP server. I have asked client to look for...

I have CCR v8.1 and just upgraded from SQL2005 to SQL 2008R2 (Ip500v2 v8.1.43, VMPro 8.1.8902, Server2003 SP2 with all CCR prerequisites, all on a single server). My brand new CCR install was working perfectly on a fresh new database... until I restored the SQL2005 database. Now the CCR Real...

Hoping I can get a useful pointer here. The system is labelled a NEC NEAX 7400 ICS, though it contains 3 x 8DLCL cards which I've been told means the CPU is from an IPS/IVS. I have a BRI connected to a 4BRTA card, which used to route to a single extension. Suddenly over Christmas this has...

We have Exchange 2010 on SBS 2011 with Win7 x64 workstations. Have given one user access to 2 x exchange mail accounts directly from Outlook. However, once I give them 'Full Access' on Exchange, it 'auto-populates' Outlook with the mailboxes, so the mailbox shows up twice in Outlook, and...

Hi all, I'll try to keep this question simple and generic, hope this is enough info. I am wondering if it is possible to have a single report (Crystal Rpts 11) containing, 2 (or more) Group headers with each group header referencing 2 seperate parameter fields. At the moment, when I use...

I have a VPN phone at remote office. It will connect with VPN server and create IPsec tunnel ok. It will connect with TFTP server (on IPO LAN1) and download files ok. The phone then just stalls saying 'Discover x.x.x.x' (ie. the call server IPO address) Does this mean that the phone cannot...

I have a Netgear WG302 WAP, just a basic WAP only device connecting 6 office PC's (WAP has 1 x LAN port). Currently don't have permanent internet. While I wait for ADSL connection from Telstra, I want to connect to internet via wireless broadband modem. For the iBurst, do I need to buy a...

I have a small network (5/6 users) connected wirelessly via a Netgear Prosafe wireless access point (Model:WG-302). Is it be possible to connect the LAN port of the WG-302 to a mobile broadband modem, and give all users internet access out of the modem? Or do I need to get another router with...

Remote Acess has been setup on an IPO using Dial In and works ok, using Remote Desktop to a local PC running Manager: Can remote access be set up in such a way that prevents remote engineer from accessing clients LAN, even if the IPO already has an IP address on the clients LAN, solely for...

I have a client with IPO who wants to locate an analog extension module on a different floor (same building) from the Main Unit. I don't think this will work due to limits on Exp. Unit cable length. Has anyone had this situation, or heard of possibly running an optic fibre cable with...

Hi all, Does anyone know of any Free downloads of Practise Exam questions for the ACA (Avaya Certified Associate)? Any help would be greatly appreciated. Cheeers and thanks in advance.

Has anyone ever heard of a way to have a second MOH source with the Avaya IPO?