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Hi, To whom so ever it concerns:- there was a question asked by someone about how to delete IDGT from the IDC table. The answer to this is as follows- >LD 49 Req Chg Type Idc Cust 0 DCNO enter the DCNO number IDGT enter the number (example 3300) 3300 enter X keep on entering...

Hi All, there is a agent configured in Symposium who is mapped to reporting Supervisor, but in real time display it is showing under different Supervisor. Kindly help me to solve this issue ASAP. Thanks in Adv... Regards Shailendra06

Hi All, Kindly tell me about CDR and how to configure it in PBX Also can i login into the system once the CDR port is configured. Thanks In Advance... Regards Shailendra06

Hi All, At one of site i am facing the problem of Improper call routing through Symposium. Kindly help me to resolve the issue. Tried to reboot the server found all services are UP. Suggest the remedy ASAP. Thanks & regards Shailendra06

Hi, Can anyone tell me how to configure IP phones in BCM 50. DO we need to configure Virtual Superloops anad Phantom TN's for this. Thanks & Regards Shailendra06

Hi All, can anyone tell me how to give Remote INI to M1 large system. Thanks in advance Regards shailendra06

Hi All, While doing the config changes in one of the extn ifound the given error. I don't understand what this error states and what is to be done. Thanks in advance Regards Shailendra06

Hi All, I have one extn from which i am not able to make outgoing calls. Can anyone have remedy to this problem. Thanks in advance Shailendra06

Hi all, I logged into the MM by mistakely,now i want to login into the Meridian but i am not able to do it. Whenever i dial modem number it is showing me connected but not able to login.The screen is blank. I think it is still in the meridian Mail. How to get back to > prompt...

Hi ALL, can anyone tell me how to provide CLIP facility on the analog extns. The requirement is DID is mapped to the analog extn. When the user dial any number the DID should get displayed. Thanks in advance! Regards Shailendra06

Hi, I am connected to the remote PC via VNC and from their i m trying to log into the Meridian Switch at customer site through Hyperterminal but i am not able to get it. Its showing me following message:- OVL111 IDLE 0 What i can do to resolve this problem? Kindly help me...

Hi All, Can anyone explain me about the hru-dial Feature in Meridian Mail. How it is configured and used? Can anyone dial from this thru dial facility. To whom We can give the thru-dial Access. Reply soon. Thanks & Regards Shailendra06

Dear All, Can we use Nortel IP phones with Cisco Switch 2950. Kindly get back to me ASAP. Regards Shailendra06

Dear All, The Pop-up window exist is override by the another pop-up window when ever the call hits. Kindly help me! Regards Shailendra06

Dear All, i have one query. The Agents are getting delayed Pop-up.Kindly provide me the remedy to this problem ASAP. regards Shailendra06

Dear All, Where i can get the print of AuthCode. I want to see the No of auth codes defined in the system. regards Shailendra06.

Dear All, I want to increase the Meridian Mail Size.How i should i go about it? Suggest any document. regards Shailendra06

Hi All, I have to configure one DID number. i did the following:- 1) configured one Group Hunt no 36. 2) configured one PLDN 7008. 3) put the given four extns in Group 36. 4) in CLS fna,hta,cfta,pua,gpua,dpua,hfamwa etc.. The DID call is not landing onto any extns in group. When the...

Hi, There is a MS patch 912919 which microsift has suggested to installed on all the voice servers. Can anyone explain me the steps to install these patches remotely into the voice servers. Regards Shailendra06.

Dear All, Can anyone help me about the Nortel PEPs and Hotfixes to be install in the system. How can i check the compatibilty of the Hotfixes updated by Microsoft windows and Nortel. I wanted to install updated patches and hotfixes in the SCCS server.Kindly help me to track down...