Search results for query: *

Has anyone encountered this? Manager, Web Manager and SSA no problem. but no response when trying to connect with SysMonitor app, just "trying to connect to <ip address> " I'm using the 11.1.3 Admin package of course. I took a new 500v2 from shelf. Upgraded to 11.1.3.0.0 without problems...

Hi! Another of my simple tools, if someone want/need it: IPO_Extension_viewer. A quick way of checking a user without logging in to Manager/Web Manager Lists all Users in the IPO. Shows settings of the selected user Prerequisites IP Office Security settings: TFTP Server & TFTP Directory...

Hi, I'm sharing this simple tool because there might be someone interested in this little app. My team use a shared folder for the KnownUnits.csv-file so everyone using IP Office Manager will automatically update when loading a configuration. I thought that this KnownUnits.csv could be useful...

Hi. Is it possible to create new certificates for ACCS security manager, using IP Office Platform Create cert for different machine? Have searched documents but not found any step-by-step description. Is it possible without createing a CSR from ACCS security manager?

Testing a new IPO SE 11.1.2.4 and User Portal seems OK. Installed Media Manager on the same server since I'm not sure recordings arent accessible if using a App server.. Now you have a little tab showing the active call even if you are on another page than the Dashboard/Home page. On an...

Hi all. For your information, if you would encounter the same situation. I have had a service request at Avaya Support for a few weeks now after upgrading a 500v2 from 9.1.6 to 11.1.2.3 This customer with 35 cordless SIP phones (Ascom i63) been running for 7 years with r9.1.6. After upgrade to...

Hi! Anyone experienced this? Tried removing all ADI licences from our lab IP500v2 with R11.1.2.3. Tried removing all at once, tried removing one-by-one. When opening the cfg in Manager they are gone. But after a reboot they are all back.? Strange!

This description error/warning "Internal loopback address specified." can't be found googling or checking any manual: There are no problems registering SIP trunks, SIP phones or H323 phones on it. - but this configuration warning is annoying! Since it is a warning, not an error, Clicking it...

We needed to migrated this customers old Virtual machine IPO SE 11.1.2.1.0 build 3 to new virtual machine with more CPU's, RAM and disk. Everything is up and running on the new machine 11.1.2.2.0 build 20: IP500v2 Expansion for several analogue extensions Avaya Contact Center Select Ascom...

Hi, Have anyone managed to get ACR 4_x (Chronicall) running on a Centos 7 install? According to ACR_Linux_Installation_Guide.pdf Server can be (Centos 7+ or Ubuntu 14+) but I have not had any ACR 4_x version running on Centos. Or could it be my VM image from LINUXVMIMAGES.COM? Have a clean 64bit...

Someone accidentally set VMPro service to start automatically on the IPO server when it was configured to run on Application server where Media manager also runs. After shutting down VMPro service on the IPO server and rebooting both IPO server and Application server the Hunt Group options...

Hi! Wondering if there is a way to re-use an old backup from a crashed ipo app server on a new installed one? Have anyone done this? Even if the new ipo/app server will have the same settings, name and IP i suppose the ID still will be different because of mac address. Maybe making a backup...

Seems like Time Profile doesn't have any effect to Out of Hours Route in r11.1 SP1. Does not matter if calling within or outside the times defined in the Time profile - it never routes to the Out of Hours ARS. Anyone got it working? Time Profile Use of a ARS form can be controlled by an...

Installed COM Version: 11.1.0100.3 last week. Looks very nice, alarms are shown and upgrading IPOs from 11.1.0.1 to 11.0.1.0.2 works well. But.. IPO Application servers for VMpro, Media Manager, OneXP and Backup server cannot be added since that option (Solution/Actions) is not there on these...

Out-of-the-box lightweight Absence system Hi, Just wanted feedback to see if this feature is wanted. At least it is common in scandinavia. Normally this feature is a 3rd party server and application, and not all brands even manage to show display text when an absence is set, so I built a...

Hello, Anyone found the same issue? a bug in 11.0.x and 11.1.x? User setting absence texts type 1 - 10 for their deskphones will not show for users with softphones (Equinox/IX Workplace) Only the manually entered text (back time etc) and text using "custom" type 11 will show for softphones...

Hi. I have encountered this issue on both VMware IPO SE I've upgraded so far. Our 1st line customer support found it, since I as 2:nd line support never use templates. This is regarding Web Manager User Templates. Templates disappear after upgrade: Anyone here found the same? If you are about...

Hi! One-X portal. A service none of our Server edition customers use. So I see no reason to have a service consuming 10 times more memory than the IP Office itself. Are there any known drawbacks to have one-X Portal stopped and autostart de-selected, in terms of dependencies or stability?

Hi, are there anyone who managed to add or delete digits on a SIP From: / CGPN / A-number? with flexibility, like short code variables? Voicemail Pro Transfer action only works for IPO extensions but has no effect on external calls. (works mobile twin though) Let's say the customer has some...

Hi, I have tried both IIS 7.5 and MV_IPTel on a W2008 Enterprise R2. 96XX phones can Restore 96xx_settings but not Backup. There must be some restriction on the server. (For CM system backups, FTP PUT does work) MV_IPtel should work, the log file does not give any indication that HTTP PUT is...