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I know this question was asked pre-4.1 or 4.2 but is it possible to park a call accross an SCN?

I saw this brought up in thread940-1354563 but did not see any resolution. CCC reporter returns the following error when trying to pull a report; Error in file C:\\Program Files\Avaya\IP Office\CCC\Reporting\reports(Report Name).rpt: The request could not be submitted for background...

We have installed an IP DECT ADMM base station and handset with all the required licenses. When i try to add a handset it just sits in "please wait" and never connects to the ADMM. If i select site survey on the handset, there is no signal activity. It almost looks like the base station is...

Upgraded to 4.1(9)IPO and VM PRO and not receiving voice mails. The caller hears the greeting, leaves a message but the user does not have any messages in their mailbox. The greetings are also cutoff. This is for ALL extensions. Anyone having a similar experience??

Remote user with PC soft phone can make calls to other extensions and PSTN no problem. User can not answer calls. The call presents itself in the users call screen but clicking on the call or on the "answer" button will not work. The caller does not hear any rings while the call is presented...

upgraded to 4.0.7 and do not see the the hunt group name that the incoming call is ringing for anymore. used to display 15555551212>Main or similar. Now it just displays the CID info. This is true for TELCO and VoIP calls.

3.2(55) I have 1 PRI with 2 seperate incoming / outgoing groups. 15 Channels in Line group 0 8 Channels in line group 1 I can route DID's using incoming line group ID 0 but not when using incoming line group ID 1. Any ideas?

I am trying to find a way to fool or manipulate the SMDR data created by the IPO. Here's the application: Company has advertised numbers all over the country. They need to be able to track the numbers that callers dialed in turn allowing them to track the advertising. The call accounting app...

Has anyone successfully used the Multitech AV VOIP gateway with an IPO? We are looking for a gateway that will allow us to use analog cordless phones in a remote site connected to an IPO at the main office.

I know this was posted before but the search function is still down, so if someone has a quick answer please help! VM greeting for 1 extension only is clipping and cuts off at different intervals. It doesnt happen every time. Initially we suspected it was the system reckognizing a users voice...

I have seen a thread on this but did not see any conclusive solutions: Has anyone been able to rig up a coaching feature that allows a supervisor to monitor a call and then whisper to the the pupil without the caller hearing the supervisor? I know that you can monitor, then drop out and use...

It seems that there are numerous "special" codes that can be interted in the no user source numbers that perform special enhancements or bug fixes. Does anyone know of a documented list of these codes?

Does any know how to change the lockout timer for VM pro accounts or remove it completely? i.e. user enters the wrong password 3 times and has to wait 30 minutes before they are able to try again.

406V2 Analog Trunk 16 Digital Station 30 V3.2(54) Receiving static on CO calls on several ports that seems to travel from line to line. I do not hear any static with the test set on the carriers block. Swapped out the Analog Trunk 16 module and cables but static remains. Anyone else seen this?

I have an SCN 7 sites. 1 of the sites has a PRI that is down. I need to route the outbound calls through another site over the SCN. Changing the dial 9 shortcodes to the IP line number does not do it. Any ideas?

Trying to find a way to extend the ringing for the 2nd and 3rd incoming calls while you are on a call. Currently if you are on a call and a 2nd call rings in, you would only hear a single short ring. Some people have a hard time hearing the single ring and call ends up in voice mail.

Has anyone successfully used a Viking W2000A door phone on and IPO with either a trunk port or analog station port? 406V2 V3.2.17

I have a Multi-Site SCN: Site A, B, C, D, E. Site A is the host and has the centralized VM PRO. Site B, C, D, and E can communicate with Site A with out any issues. Site B, C, D, E can call each other, but there is no Audio. i.e. Call from B to C rings at C and the phone displays the...

Upgraded to 3.2 and VM PRO 3.2 and can not see my modules and call flows in the VP Pro client. They are all working perfectly but are not available to change. I see a saved copy of the .vmp file in the VMP directory, but can not import it or view it.

Trying to find a way to extend the ringing for calls while you are on a call. Currently if you are on a call and a 2nd call rings in, you would only hear a single short ring. Some people have a hard time hearing the single ring and call ends up in voice mail. Any ideas??