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  • Users: mark5830
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  1. mark5830

    9630 VPN Phone with Checkpoint

    Anyone know how to setup 9630 vpn phone to work with checkpoint firewall. I keep getting invalid signature and need to know how to setup the certificate on the firewall with the phone and which certificate to use.
  2. mark5830

    Avaya 9630 VPN Phone

    Anyone have success setting up VPN on an avaya 9630 phone I keep getting invalid signature error: Notify Payload Next Payload: NONE Reserved: 0 Length: 01 10 (272) DOI: 00 00 00 01 (1) ProtID: 1 SPI Size: 0 Notify Type: 25 (INVALID-SIGNATURE)
  3. mark5830

    CMS 15 with CM 6.3

    Does anyone have CMS 15 working with CM 6.3?
  4. mark5830

    Caller Application Recordings .wav file locations

    Does anyone know where the recordings you make in a caller application can be found?
  5. mark5830

    Oracle Advanced Inbound Integration

    Has anyone out there Implemented Oracle Teleservice-Advanced Inbound with CM 3.0? If so can you give me pros and cons we are considering using this for our call center solution.
  6. mark5830

    I need help setting up script for Text File

    My text file has numerous lines formatted like the below data: 04/04/08 01:00:46 Data Received:1103 0026 7 8 07841480403 04/04/08 02:49:18 Data Received:1105 0055 7 8 07876241609 I need a script that would remove the date time and Data Received: portion of each line of the file then save the...
  7. mark5830

    Need a Script to Delete Information in a Text File

    My text file has numerous lines formatted like the below data: 04/04/08 01:00:46 Data Received:1103 0026 7 8 07841480403 04/04/08 02:49:18 Data Received:1105 0055 7 8 07876241609 I need a script that would remove the date time and Data Received: portion of each line of the file then save the...
  8. mark5830

    SNMP Agent G650?

    Where do I set the snmp community string on the G650 and where does the agent reside? On the G700 the snmp agent appears to reside on the mgp. When I set the community string on the stack I can monitor or use the string on the mgp interface.
  9. mark5830

    How do I load contacts in on 9630 set?

    How do I load Contacts into a 9630 set and keep them when the phone reboots or when new firmware is loaded? I had a user manually input contacts on the set and when the firmware was updated the contacts were lost.
  10. mark5830

    CMS Report automatically emailed

    Can I customize a report in CMS and automatically have it emailed daily? If this is possible please explain how I set this up.
  11. mark5830

    Change SNMP community string on mgp

    How do I change the SNMP community string on my MGP interface. If I do a SNMP sweep on my network it shows the SNMP as public for my mgp ip address. I can do a set snmp community on the P330 stack but do not have that option when in the session mgp.
  12. mark5830

    SAC phone rings once before calls go to voicemail

    Is there any way to have SAC go directly to voicemail without the phone ringing once before the call forwards?
  13. mark5830

    Can't Delete a Message

    I have 1 subscriber that has a new message that can't be deleted or saved. When I hit the 7 or 9 the system doesn't recognize the command only for this 1 message if I leave another message I can save or delete no problem. MM 2.0
  14. mark5830

    Hunt Group RONA Problem

    When a agent is logged in and does not answer calls go to the next agent after 3 rings but if this agent is the only one available the calls keep ring at their station, Can I have these calls ring 6 times and then redirect, but keep the Redirect on no answer set at 3 and the redirect Vdn blank...
  15. mark5830

    Facility Test Calls or TAC

    I need to be able to directly access Trunks from a station to test connects how would I set this up. I set up an access code for FTC of *71 but not sure how to access a trunk on using this code and circuit#.
  16. mark5830

    VMSC question

    I am new to the Modular Messaging System and need to find out if VMSC is a client app. that I can download and install on my laptop to Administer Modular Messaging, also if that is the case where can I get the application.
  17. mark5830

    Bridged appearance intermittant problem

    I have an Admin Assistant ext. 5182 that answers calls for two executives 5107 and 5108. She has button 1&2 appearance of each exec. on her phone and both ring immediate to her. If a call comes in on her line 5182 and they want one of the execs she transfers to there line waits for a ring then...
  18. mark5830

    Night Service Coverage problem

    When in Night Service I am using a LDN 5100 to direct calls to a vdn 8298 which routes calls thru vector 3. When dialing an extension from this vector while in night service the extension does not go to the voicemail coverage path. How do I get my extensions to forward to voicemail in this...
  19. mark5830

    PMS cancels call forwarding

    I have a SX200-ICP installed with PMS and everytime a room gets checked out the call forwarding to an ONS voicemail gets cancelled any ideas what options my be on to cause this. I have voicemail PMS and PBX PMS integration.
  20. mark5830

    vg224 dialout problem with some fax machines

    I am using a vg224 for my fax machines and have some faxes that when I dial outbound some digits are not recognized but if I use a standard 2500 set on the same port the call goes out fine, any suggestions?

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