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  • Users: loopretnav
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  1. loopretnav

    No dial tone on analog or ip sets

    Hi Guys system 3300icp MXeIII software MCD 4.2 Problem: I programmed some analog extensions and I am not getting dial tone. I also tried an ip set but there is no dial tone.
  2. loopretnav

    Can't Restore after upgrade to 9.0

    Hi all, I just upgraded a CXi controller from 8.0 to 9.0 I did a backup 2 days before. I started by connecting to 2 port on a phone and started upgrade. The system did a backup and then I lost connection to controller. I then connected to WAN port and upgrade did not move. I then stopped...
  3. loopretnav

    Software Install on new MxeIII

    I am installing software on a new system and the below is what I get. Software MCD 4.2 boot device : qefcc unit number : 0 processor number : 0 host name : bootHost file name : Boot_Install inet on ethernet (e) : 192.168.1.2:ffffff00 host inet (h)...
  4. loopretnav

    Installation of Blades on Mitel Standard Linux

    Hi Nupoint Installers. I am trying to install NPUM on customers server and I get the the following results below. Any idea why I will get these messages. The NPMFinalize-14.2.2.15 blade was successfully installed. WARNING: the sync with the AMC during the blades post-install event failed with...
  5. loopretnav

    5330 IP Phone Forwarding

    Help needed to setup call forwarding of a 5330 IP Phone on MCD 4.2 or 8.0 neither works.
  6. loopretnav

    Nupoint Messenger install

    Hi All, I am installing nupoint messenger. I tried to assign lisence for NuPoint Unified Messenger: Standard UM - 50 Users but I get message of base component missing. This is what is available 54005195 SWA MCD BASE (INCL 16 USERS) 2 54000294 3300 ICP: 1 Device License...
  7. loopretnav

    LS trunks ring after 4 ring

    Hi All This is my problem on a 3300ICP MXE with MCD4.2 Customer has 12 extensions and 5 ls trunks. On these extensions I have labeled keys with the actual directory number of telco no. eg 4943333. When I call these numbers the line rings after 4 ring tone on the other end. All extensions...
  8. loopretnav

    Restrictions on 3300 CXI

    System 3300 CXI Version 10.2 I am unable to restrict extensions (local,LD,Internal) from 5540 ip console. There is no PMS. MCD PMS/Hospitality License enabled. What else needs to be set for the option to restrict room phones?
  9. loopretnav

    PMS on SX200 EL LW19

    Happy New Year all, I programmed a SX200 EL LW19 for pms following technicians handbook. Installer of Opera system says that he cannot set or unset DND and MSG Wait lamps. This system has Mitel Express Messenger and lamps are lit when I leave a message and unlit once msg is read. Check-in...
  10. loopretnav

    DSS-9000

    Hi All How is a DSS-9000 BLF connected to a M2250 console on an option11. Kevin
  11. loopretnav

    Caller ID on R2 trunks to cellular phones

    How do I get caller id to display on cell phones using R2. If I call a landline the number displays. Any suggestions
  12. loopretnav

    Voicemail greeting.

    Hi all I have a mitel 3300 mxe with 9.0 I have recorded the greetings but the greetings are not playing. I get the default system greetings. Calls are answered on 5324 set and n1 and n2 are prog. to ring other sets. If I ring hunt group pilot and hit * I get the greeting that was recorded...
  13. loopretnav

    Zeros at end of dialed number

    Hi all, I am looking at SMDR for sx200icp 4.0.1.11.mx . I am seeing 00000 after dialed number in the call records. What can be done to stop these 0's from apperaring. Kevin
  14. loopretnav

    PMS on SX200 ICP

    I have pms on a sx200ICP 4.0.1.11 MX. PMS program (Micros-Fidelio)can light the lamps turn them off.It can also check in and check-out guests. The problem is it can't open the room phones. any suggestions.
  15. loopretnav

    MITEL SX 200 SMDR

    Hey Guys,I've got a SX200EL lightware 19..... The problem is that one 1 of 10 to 15 call is being sent from the PABX.... No programming was change in the PABX to make this accur... Change the MCC Card and even the whole cabinet but the results still remain the same....
  16. loopretnav

    SMDR

    Hey Guys,I've got a SX200EL lightware 19..... The problem is that one 1 of 10 to 15 call is being sent from the PABX.... No programming was change in the PABX to make this accur... Change the MCC Card and even the whole cabinet but the results still remain the same.....
  17. loopretnav

    No ring back tone when AA transfers calls.

    3300ICP version 8.0.11.7 No ring back tone when AA transfers calls. If I call a DID eg 8528748 I get ringback tone. If I call AA no. 8528701 and enter extension 8748 that ext. rings but there is no ring back tone. customers complaint of the silence they hear. Any suggestions ? Looked at...
  18. loopretnav

    Single digit mailbox

    I have setup on a 3300ICP rls 8.0.11.7 some single digit mailboxes that are to go to an enternal 800 number. This is how it is programmed: Mailbox 4 has in the extension field 8889 which is a speed call to 18007442140. Mailbox 5 has in the extension field 8589 which is a speed call to...
  19. loopretnav

    Entering non-verified account codes

    System 3300ICP software 8.0.11.7 Unable to enter non-verified account codes during call on 5212 IP Phone. I am able to enter codes using 5224 and 5220 IP Phones. any ideas. Kevin
  20. loopretnav

    8.0 UR5 upgrade

    Upgraded to 8.0 UR5. Found that some of the COS were changed. When I leave a voicemail in a mailbox you get second voicemail that ask you to enter your passcode.You have to delete this message.What will cause the voicemail to send a second message?

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