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Looking for remote tech that knows SV series products. Mainly 83 abs 9300.

I have a customer who recently changed from POTS to a Comcast PRI. I wired an analog extension out to the credit card machine and it works 40 percent of the time. Is there anything I can do (other than go back to pots) The circuit is set to g711. Any ideas would be helpful. First time we have...

Can someone please paste on here what the cs1000 spits out and what the strings represents. Im trying to build my own buffer box and I need to see what the code looks like and what each column represents. Thanks in advance

Hi Folks, Need some help. I need to know what the call accounting stream is in a cs1000 for a buffer box. And how does it connect? IP / Serial if you can help you would rock!!!!

I am doing a favor for someone and i plugged in a coiu card and the system recognized it but the ports arent showing up. is this a license issue? any feedback would be appreciated. Thanks

I am doing a favor for someone and i plugged in the card and the system recognizes the card but not the ports is this a license issue.. they only have 8 ports now..any help would be great on this topic Thanks

dont mind my terminology I have a queue that has 96 position IDs assosiated with it running to a periphonics IVR. We are currently moving to a Genesys IVR. I am wondering why when I dial the queue number does it grab any TN. we are downsizing the number of ports we have from 96 to 24. Do I only...

I have 2 acd numbers setup in the system and I need to move 2 acid numbers from one to another. The system keeps telling me the number is already assigned. what am I missing and how do I move them ld 20 chg 500 ftr acd xxxx yyyy it will not let me change the yyyy data it reads that it is...

I have an option 81c and trying to figure out an issue. The issue is that when phones are not logged in the customer cannot pickup the phone and use it. Is there a CLS setting that can be changed for this.. Thanks

Hey Everyone, Recently I tried to plug in my USB pen drive and it is causing my computer to crash to a blue screen. I can plug in my verizon wireless card with no problems. But it does happen when I plug in my printer as well. Im not PC literate so if someone has some suggestion please let me...

Hey everyone, I was wondering if there was a way to get a backup of my system and get it stored offsite. Just incase of flood or fire etc. Thanks,

Can anyone tell me why I am getting this code BUG502 BUG502 + 00AE34B6 004D491C 004D4B64 004D4CF8 004BE2F7 BUG502 + 004B9A98 004B9704 004B1898 004A4F10 00FA4413 BUG502 + 00FA2E3E 00FA279A 00F9F51F 00F9B33B 0195AC51 BUG502 + 0195A5E1 0195A2EB 0195A1EB 01B3CBE1

I am lookin to add a call accounting system to my option 81c do you have any suggestions on what i should use and which parts i should purchase

I'm trying to login a 3905 phone but when I press the button it does nothing. what could this be

How many music on hold sources can the nortel option 81 have I have a customer who is using 3 but they want to add 3 more the 3 that were already created we used trunk ports and we just told the Genesys guy what route they were. will I have an issue adding 3 more routes

Hey everyone I am going to attempt to add a PRI into my option 81c. I was wondering if anyone might have a cheat sheet or detailed instructions that I could follow to make this add go smooth. Thanks

Anyone find a good way to do a backup on an AD40 quicker

Hello everyone I was wondering where i would find the protocols for the Lineside T1. Someone is asking me if they are setup for wink 5ess esf b8zs etc.

I need to find out why my 3905 set is buzzing not ringing when someone calls

Hey everyoe, I need to program a 2616 phone with an observe key on buton 2 it wont let me because it saying that the phone is not an ACD set what could this be