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Hey guys, ive run into a trouble that i cant seem to pin down??? i have a customer with a 406v2 and Voicemail Pro. both are 4.1 the problem is that the VM PRO keeps stopping?? i dont know what is making this happen? any suggestions would be great!

Hey Guys, just wondering if anyone has set up a VPN with the following routers... FVS338 (at main location) to FVS114 (at remote location)?? i have the VPN tunnel built and the phone gettings it files. after it gets its files, i get a blank screen then...Discover xxx.xxx.xxx.xxx i do have...

Hey Guys, just wondering if anyone has anyway to get some Avaya SG user licenses? we have a couple of these that we would like to use. thanks!

Hey guys, just wondering how to set a VPN remote phone to plug into ANY network to connect to the IP OFFICE without having to reprogram the phone? i know you can do this with the Avaya SG routers, but is there something else you can use? is there any other router that will let you do the same...

Hey guys, i have the Netgear FVS338 with a Remotephone that works fine, but when it reboots, it does not save the programming in the phone. in other words, i have to reprogram the phone EVERY time it powers off. i have the phone set up as a "generic PSK" device. this mode does not give me...

has the way you "voice call" someone changed in the 4.1 software? we have a customer who uses this feature a lot and hates the way you have to do the "auto intercom" with 4.1. is there any other way to do this. right now the customer has to press the # button to start the page? do i need to...

Do i need to set up an IP ROUTE in the IP Office for SIP trunking?

we have a customer who is looking at getting the 406v2 and set up as a "key" system. he wants to be able to press a line button that is in use to see who is on that line. is this possible?

i posted the same problem a couple of days ago. the problem im have is when the vpnremote phone reboots, the phone comes back up as a "Avaya Security Gateway" instead of "Generic PSK". the phone is set to "boot" on reset. is there anything i can change to fix this?

Hey guys, i just got a 4620SWIP phone up and working with the following setup... 406v2 4.1.9 vpnremote phone license netgear FVS338 the phone is coming up fine and sounds great... my problem comes when the remote phone loses power. the phone reboots in the "Avaya security Gateway" mode. i...

i have a remote phone (4620SWIP) at the house of a remote worker running VPNremote phone. we are trying to connect this via VPN tunnel. we have the 406v2 4.1 with vpn remotephone user license which is valid. we are using VPNremote phone software on the 4620 as well. we have the Netgear...

im new at this....hence the questions.... im trying to load the VPNremote phone on a 4620SWIP phone for a remote user. we have the Netgear FVS338 which Avaya has given instuctions on how to program the phone, but i cant get the phone to run the VPN software??? we have the 406v2 running 4.1.9...

this is kicking my butt!!!! i know avaya has the setup for this to download which i have done. i guess im just stupid! or i cant follow directions very well (maybe thats why i never passed the 1st grade?) can someone give me a little help on this? i have the 406v2 4.1.9, 4610SWIP...

has anyone had problems with outgoing caller ID over a T/1? this is NOT a PRI. can this even work? we are having a couple of customers with 3.2 software and a T/1 sending outgoing caller ID with extra info that we dont know where its coming from??????? has anyone had this problem or heard...

just wondering if anyone has the AVAYA SG5 user license software we could get a hold of? we have the AVAYA SG5 ROUTER but with no licenses.

hey guys, just wondering if you have to buy client license software to get the remote VPN IP phone to work with the NetGear FVS338 router like the AVAYA SG ROUTER?

Has anyone used the NetGear FVS114 VPN Router with the IP OFFICE? i have one in the office, and was wondering if this was able to run the VPNremote phones (4610sw with vpnremote phone software)? thanks!

hey guys, just wondering how to down grade from 4.1 to 3.2 do you have to do it through the commport using hyperterminal? thanks!

hey guys, just wondering if someone has ever used a SSL type connection to try and get a remote phone to work on an IP OFFICE? we get our equipment from Voda One and they told us to use and shipped us the NETGEAR SSL312 vpn router. im trying to get them to help us out without any luck. we...

i have a 5621sw and want to load the VPNremote phone software on it, but cant seem too. set up: ip office 4.1.9 i think i have the VPNremote phone software in the manager file? i have done the "mute 47687" command and assigned the phone to group 876 i try to do the "mute 876663" command...