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I just picked up a new customer and they have a really old Comdial switch.the system has a number of cards that are the slide in type. My question is how do I find out the version model type and is the programming done thru a phone or a PC . Any info will help they will be replacing that system...

it has been long time since using Maintenence set to test Trunks, any help? Thanks

I am going to install an Avaya G250 gateway my question is once I know the extention # and plug the phone in what code or # sequence do I use to make the phone live

I am going to install an Avaya G250 gateway my question is once I know the extention # and plug the phone in what code or # sequence do I use to make the phone live

I have a Nortel Flash VM and I have lost my installation guide and I need to find out the "CLASS OF SERVICE" settings , codes and if anyone knows where I can get another guide so that I can finish the programming Thx J

I have a switch that i got out of my storage to program ,it is a NORSTAR PLUS MODULAR ICS r 4.1 and in the first slot I have a FIBER MOD. and the second is blank and the next 2 are DS MOD. My problem is when I plug a phone into the switch the phone just has blinking triangles next to all the...

I have a MICS 4.0 with an M12x0 exspansion and I need to upgrade to 7.0 my problem is that I have never done this on a Nortel switch , my question is besides the laptop and the 7.0 software what other hardware do I need to preform this and I would like to know the procedure ,If this works out my...

I have a Norstar switch and when I program it to redirect to an outside # the incoming call rings once and then just rings but does not forward to the outside # [they have Centrex lines ] am I missing a step or does the Centrex lines make a difference

I have an IP Office 406 w/4.0[7] software and I am trying to upgrade to 4.1[12] and when I try it comes back with " ALL SELECT UNITS FAILED TO TRANSFER " I press ok and it comes back with " ONE OR MORE SYSTEMS FAILED TO UPGRADE " why won't it upgrade am I missing a step , I tried on another...

I am working on a Magix switch with the Merlin Messaging R2.5 and I am trying to log in thru my PC and I have the right IP Address and P.W. but have no idea about the log-in ID I thought it was "Admin" for the default log-in but that is not working any help thx J

I have a Legend switch with MAGIX V.M. and my problem is when people hit "0" to go to general VM it just keeps ringing with no answer I have activated this ext and put it in the right group and made sure it had the right coverage and as a matter of fact it was working properly recently but now...

I posted last week about retrieving VM off site on my IP Office 406 with VM pro 4.0 through the AA and it did not work also when I set up the password and went to long in to my VM with the PW it said log-in in correct , any help

I have a customer who has NeaxMail AD-40 and they want to retrieve there Voice Messages off site by dialing in to the system through the A.A. and they never had to enter a password when getting there messages directly from there extention at there desk can any one help with the correct procedure...

I have a customer who has VM Pro and they want to retrieve there Voice Messages off site by dialing in to the system through the A.A. and they never had to enter a password when getting there messages directly from there extention at there desk can any one help with the correct procedure thanks J

I have IP Office with VM Pro Client 3.1[21] and it is set up and working , but my problem is when you call in after hours and get the A.A. and asked to go to the dial by name directory you enter the name it tells you who you want then transfers you to ext. # 200 all calls do this in the dial by...

I am having trouble upgrading my IP403 unit to the latest software 3-2-61 it keeps like locking up and the I am unable to get into it , any suggestions ?

I have a IP 406 Office switch and the time of day is wrong it will not change to the right time that I have on my server and i have the time server IP Adress set up right ,and i reboot the system and still no change . This is effecting the auto-attendant cause the night recording is coming on 1...

I have Magix switch release 2.2 V 7.2 and I have programmed it to forward out to the customers cell phone after it rings there extention 4 times now all this has been working fine , now all of a sudden it is not working the way it was programmed too , I checked all programing and it is still the...

I just purchased a new laptop with Windows Vista Home Ed. Premium operating system loaded on it and I managed to load the IP Admin. 4.0 on to the laptop but when I try to open the program it is able to open but never finds the control unitAny help really appreciated Thx J

I just purchased a new laptop with Windows Vista Home Ed. Premium operating system loaded on it and I managed to load the SPM software rel. 8 on to the laptop but when I try to open the program I get a message saying " WinSPM has stopped working " then asked to be restarted .Any help really...