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I have two large ccwx platforms and they both were working fine and now they have an issue with agents locking up during calls and after a transfer i have not created any new queues so i really dont understand this. please help ASAP. and i just want to say thank you ahead of time for the...

Is it possible to make an ext call from one pbx to the other via ccis-ip and have it land on a virtual instead of a cap key???

I have 3 SV8300 pbx networked via ccis-ip all works but i dont have voice call between them what am i missing please help.. THANK YOU AHEAD OF TIME !!!!!!!!!!!

im transferring a call to an external number but the call is not dropping its tying up 2 lines instead of connecting call and dropping what am i doing wrong.. please help asap thank you in advance.

im installing an sv8100 all ip phones and analog ive got two way speah on analog but only 1 way speach on IP phones anyone help and ty ahead of time

IS THERE A WAY TO HAVE THE INCOMING CALLS GO DIRECTLY TO ICM AND VE INSTEAD OF CAP KEYS. PLEASE HELP ASAP THANK YOU AHEAD OF TIME.

OK I know there is a way to trick the 8100 into being able to have a prime and a virtual roll over just dont remember can any please help. thank you ahead of time.

Just had an unscheduled system reset when i went and pulled files on fault display it told me the system reset kind was Serious failure 5 anyone ever experienced this before and what is a serious failure 5?

ive had an sv8300 ccis-ip to 200ips for about 3 months now but all of a sudden its acting wierd my ccis-ip link between the 2 switches drop and now all voip phones reset as if i lost ip connection to the 8300. but i go into the log and it says last start up was when i originally set up switch, i...

I am having an issue i can get dt710 running in front of firewall but once i put behind firewall i get sip server not found what ports do i need to open in my firewall... thanks ziggy

i have an SV8300 in New York and 2 ip phones in New Mexico on a trusted site with point to point pri. site in ny is 17x.XXX.XXX.XXX and site in nm is 19x.xxx.xxx.xxx ip phones are coming up with sip server not found do i need to add 19X.xxx.xxx.xxx to my 16ilpa card?

has anyone set up a mics 6.1 on a mpls and if so how would i program it and what is the outcome? any troubles?

just installed um4730 with sv8300 my problem is is is not always creating voice to text messaging i need to restart outlook on recipients pc. any ideas?

I AM TRYING TO FIND THE DEFAULT PASSWORD FOR THE MA4000 CAN ANYONE HELP ASAP TY MUCH !!!!!

hello im installing 2 wlan 2211 phones on a bcm50 never done before need assistance ty...

can someone pls help trying to install 2211 phones on a bcm50 with pots lines have wireless router.

i never installed nortel wlan on a bcm 50 can someone plz give me some assistance ty.

i have a customer th wants the easy way to get into the voip world using esisting equipment cust. has mics 6.1 and t 7316e phones is it possible and how?

TRYING TO ADD CALL PILOT TO MICS DR6.1 SYSTEM AND HAVE ONLY MAIN LINE GET MAIN GREETING AT RECEPTION DESK AND ALL OTHER TARGET LINES FOLLOW THERE DID SETTINGS?

JUST INSTALLED PRI IN MICS R6.1 AND CALLER ID DIGITS DONT SHOW TILL 4TH RING ARE THERE ANY SETTING FOR ME TO CHANGE?