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Session Manager 6.3 - It takes 10 full seconds from the time I hit edit on a station to the time I can actually edit the fields using System Manager. What is "normal"? We'd like to use System Manager more and ASA less - but if this is how fast it is, then that isn't going to go over well...

Health Care - a hospital. It's possible any patient phone could connect to an old EKG Cart via Modem With 1000 analog TNs, why wouldn't I just add FAXA and MPTA to ALL Analog TNs and be done with it? These analogs rarely dial between sites over the SIP - but when they do, it "could" be a...

Updated Books for Admin, Maintenance, Messages and Features: http://www.ghtrout.com/micromerl/ ~~ Gene at GHTROUT.com

Sorry - please visit this post on an AAM issue thread1818-1739623 ~~ Gene at GHTROUT.com

AAM 6.2.109-1.238740 Because of some other requirements, users need to enter all 11 digits of their cell phone in the /user "Reach Me" page. This is the user page that you add/edit your mailbox settings. Many carriers can accept all 11 digits @ theirmaildomain.com AT&T does not - it can only...

I remember eTelemetry. They are still around. I'm looking to send an email to a group, or groups, with the OSN information ~~ Gene at GHTROUT.com

Let's say I have three sites. Each are four digit extensions. Extensions overlap in each site, so we use 2-digit steering codes 85, 87, 88 Examples: To call 1907 in the South Hospital, dial 87+1907 To call 2448 in the Office Center, dial 85+2448 To call 6789 in the North Hospital, dial...

I have a phone that must be restricted from calling 911 - public authorities have told us to do this. It is the patient use phone in a psych ward. The phone is next to the 24 hour nurse station. We have ESA, using 911 as the ESDN, and we have SPN 911 that LTER=YES the call back to the ESDN...

Bridged Appearance Answer > Transfer: During Trans Hold, Call is Picked Up By Another Appearance We are "new" to Avaya CM for the most part, replacing Nortel CS1000 systems. We have a bridged appearance on a number of phones. When the user answers and then realizes they need to transfer it...

Empower the novice to "find it in the book" if they chose to. No prompts and possible responses will ever be found in the LD 20 book. Stop telling people that changes are made in LD 20. They are not. ~~ Gene at GHTROUT.com

These things usually do not surprise me, but the new Toll Free NPA 844 is not one I figured would open so fast. I guess I am not keeping abreast of the NANPA like I should. In LD90, make 1844 like 1800 http://www.fcc.gov/document/letter-authorizing-opening-844-toll-free-code-dec-7-2013 ~~...

List Trace TAC - The TAC has an * asterisk in it For example, Trunk Group 3 has a TAC of [highlight #FCE94F]*803[/highlight] How do I list trace that? The asterisk isn't showing when I type it into GEDI emulation. I'm really looking for all the ways I can trace our PRI trunk groups. ~~ Gene...

This is the thread that helped me figure it out: thread690-1507187 Anyway, those of us that do Avaya Blue often print a report of ALL stations (we call it a TNB) in the system, and it includes pretty much what DISPLAY STATION has. I struggled to find a way to display ALL stations at once, and...

I'm far less than a year old in CM years. Here is what I have: Multiple sites (like 40+), each with their own PRI(s). When each site dials out, it uses it's own PRI. Yet all sites dial each other over the CM (we are all going to be 11 digit extensions). Each site needs its own ARS table for...

I'm making the switch from Nortel CS1000 to Avaya CM. If you know me from the Nortel group, you know that have have packaged up documentation to simplify learning for the basic administrator. I'd appreciate comments on my first try at making some basic book sets. I'm looking for comments on...

Click Here for my first try at Avaya CM Resources GHTROUT's Avaya CM Microbooks All the List, Display and Status Commands in one place (or Download Zip File) The old Avaya "Little Instruction Books" in file one package ~~ Gene at www.GHTROUT.com

I'm just a little reluctant to post this in the Definity group so soon. However, as I am becoming more exposed to Avaya, I did my best to make a compact book site much like MicroMerl. Of interest is Page 2 of the Screen Reference book - I have made a poster with every possible...

I can dial the Route Access Code and then 14143262725, and the Avaya phone rings. The Avaya phone extn is 14143262725 The route is a QSIG route between the CS1000 and the Avaya CM If I create a CDP DSC of 2725, and reference a DMI that DEL 0 and INST 1414326, the call hangs for 7 seconds nd...

Someone with a CS1000 connected to a Avaya CM via a QSIG PRI - can you please print and post your Route and DCH. I want to see what others have done. The guy that set this up was not sure how anyone else did theirs, and now I am curious. If anyone has lessons learned, I'm all ears. TTY #11...

Scenario is a bunch of MICS systems (each with PRI) that are slated to be fork-lifted and replaced with Avaya. The new Avaya will be part of a larger dialing plan, with all phones being on a 7-digit dialing plan. Today, all the Norstars receive 4 digits from the CO on DID calls. With the new...