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  • Users: RodArms
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  1. RodArms

    Phone doesn't ring

    On our NEAX2000IVS I have an ext that does not ring. when you call, it rolls over to the 2nd line and the light flashes but it doesn't ring. I've tried volume up w/ the phone ringing, feature 3 then volume up, w/ Matworx MOC mode, E600, E601, E602 and all forwarding seems correct for the...
  2. RodArms

    phone too quiet

    I have a couple users that can not be heard well by callers. Have swapped handsets but it didn't help. Is there any way to adjust user voice volume on a NEAX2000? TIA -Rod
  3. RodArms

    How to reset the modem?

    I have a NEAX2000 and the modem stops connecting on occasion. I was told that to connect a pc via cable you have to switch the top dip switch on the interface card to the right for cable and then left if you want to connect via modem. When I connect via modem it will work for a while, then if...
  4. RodArms

    NEAX2000IVS internal calls don't ring

    On a Dterm, external calls ring fine but internal calls just beep once and the ext shows on the display. TIA Rod
  5. RodArms

    Can not hear user

    I have a couple users where the volume of the phone is not as loud as everyone else. Outside callers frequently complain that they can not hear them. Swapping phones does not help. They are Dterm phones. Any ideas? TIA -Rod
  6. RodArms

    Are cards interchangeable?

    Can you use line cards from a NEAX2400 in a NEAX2000? One of my other offices is pulling their 2400 and I need cards for my 2000. TIA -Rod
  7. RodArms

    Cancel forwarding in MOC

    How do you cancel an E600 forwarding in MOC mode. I know how to change it to another # but not how to make it read :none??? TIA -Rod

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