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Good afternoon.. When I do a "disp sys cust", I can see that my IP_agent licenses are all consumed. Is there a command somewhere that will show me who is logged in as an agent? Even getting the extension would be helpful Thanks Kyle We must all hang together, or assuredly we shall all hang...

Howdy all In a moment of weakness and foolishness, I decommissioned a PC sometime ago that had this on it. It looks like 4.1.4 might have been the last rev from Avaya. There is a link to it in downloads on the Avaya support website, but leads to a blank page. Any chance someone has an...

*Incredibly* long story short - I just upgraded from a very old Intuity LX to AAM7. I suspect message manager is long gone in this release, so is my only option web access? It would appear Avaya wants to stick us for mainstream licenses for access to that We must all hang together, or assuredly...

We've just added an additional line to our system that staff would like to have ring in to a single-line, analog cordless (217). How do I tell the system to have line 4 ring to that number? For the life of me I cannot get it to work. Thanks for any help! We must all hang together, or...

I have a station (6699) with off-net forwarding enabled. When they forward to an outside number, for example 315-555-5555, and a call comes in from the outside (for example 315-666-6666)the forwarding works, but instead of sending the stations calling number out the trunk group (315-xxx-6699) it...

I'm running CM2, and just went through a conversion from Verizon PRI to Verizon Business, which brought in 5mb of VoIP, and are spitting it out to me as t1/PRI via a cisco2911. I've already gone through having to use a new COR that uses a different route pattern that pre-pends a 555 before any...

Hi there, I'm in the process of dumping my old TapIt call accounting system, it just doesn't seem to keep collecting, and the database constantly is overgrown and shuts down. I'm running Communication Manager, S8800s with 3 remote sites. DOes anyone have good suggestions for basic call...

Now,I have a new PRI brought in from verizon. I have the sig channel and trunk group up, everything is in-service/idle. What I would like to do is test outbound calling on that trunk group. Is there a procedure to setup a new dial access code to get to that group? Just some way to test outbound...

I just switched out an 8410D for a 2420, and now the user, as soon as they login to their hunt group, the aux-work button (which has always worked) immediately goes on and won't come off. Any ideas? We must all hang together, or assuredly we shall all hang separately.

Hi, been a while since I've had a big question... I have a small hunt group (5 members) with a queue. With that I have an announcement. The usual "all operators are currently busy helping blah-blah" The announcement is set up on a TN750B I would like be able to give callers an option of...

Hi. I've inherited a Cat6509 as our core, and 3560's as my closet switches from our previous network administrator. I have configured a new vlan (vlan7) in the core, and after correcting some closet switches and trunking issues, all my closet switches can see it. I have assigned clients to...

G3v9.5csi I have this strange problem. Calls that cover to one of my DID extensions (5070, as if that matters), end up going to our attendant, which is on another switch. There is no coverage path on 5070, if I do a list trace, everything looks fine until the call ends up at 5070, then after...

OK> I'll try to be clear. I have a G3v9, where a blockof DIDs come in (2900-2999). Those numbers are udpcoded to another switch, a Prologix. There are many working extensions there in the PL in the 2900 range. I am trying to add 2996-2999 to signalling group 2 over there for dcs and audix, but...

I'm working on a G3v11. Trying to add an extension to a digital port, when I do a list config on the board I have 3 ports unequipped, but listed as "P". We don't use PSA/TTI. When I assign a station to one of the P ports, it refuses to come up, no lights no dial tone, no nothing. I've done this...

Good morning, I attempted last night to convert our exisitng T1 from e&m tie to PRI. D-channel came right up, but my trunks would not, they stayed in OOS-Pins-FE on both ends. Regardless, to do this, I had to remove the existing trunk groups(voice TG and data TG) to install my new PRI trunk...

I have 2 phones in a hunt group, with a queue that goes to my Announcement Board. If there is only one person staffing the group that day, is there a button I can program to log them out, or busy the station so that if the single person on is on a call, the next call will go to the queue...

Am I correct in saying a TN765 needs to be installed in a specific slot? And if so, where? I really don't want to make a mistake here, and memory tells me there is a specific slot. Switch is a G3V11 CMC

I have house pairs between 2 G3's (1 an r9.5, the other r10). Can I use 2 pairs of this and "simulate" a T1 or PRI? I've done this with a Magix before, but not Definity. I have TN464F's with 120A3's in both switches. And if so, can some one give me a complete idiot's guide to how to make it...

I maintain a g3 R9.5, and since we installed our Inutuity LX (With no AA) we have to busy out and release a large number of our CO trunks about once weekly. I can't seem to wrap my head around what may cause this locking, any thoughts out there? TIA

With my antiquated DSA R1.8, can I add my new Intuity LX, if I have Avaya open port 23? TIA Kyle Samaritan Medical Center