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Well I had someone look at my printer, and he stated that the only reason it is jamming every page is that I need a new rapid release guide. Now I am trying to find one asap. Anyone have any sources where I can get a new one without getting hosed. I saw one on Ebay for 75 + shipping and feel...

I cleared the previous problem and am now ack to having a paper jam every page. It seems to jam half way around the imaging drum. It's almost like there is something there that is stopping it because the front of the page is all bunched up. Whne I pull the page out from the front, the top of...

I was running a diagnostic on my Phaser 860. It will not print an image on the paper. While running through the diagnostics I received a message in the Check DM operation area that says, check dm axis control unexpected message 1: 6B26. Help I cannot find this code anywhere.

I have got the error message that everyone says is to replace the bulbs(15.004.45) and was wondering if there is anyone in the San Jose area that does this type of quick fix as side work for a few extra dollars. I can probably do it myself but have to find the time and would rather pay someone...

I have been reading the posts about replacing the lamps butr cannot figire out how to get the side cover off to see if the lamps are indeed out. Please tell me where the screw are to take off the right side cover. Also the screws in there look like they are specialized, what kind of screw...