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My customer wants to remote call forward her extension to an answering service. The main telephone number comes in on a Pri and is routed to her extension. They have night service set up to go to an Audix auto attendant from which the calling party can dial extensions. If she remote call...

I recently installed a 412 card in slot 7. After the initial power up all of the stations on the new card can call station to station, but when I dial 9 the call is denied. I get DT on 9 but when the first digit is disled is when the call is waved off. The existing stations work well and are...

Option 11c I've got a new line (loop start trunk) from the phone company and want to put it on a key on an existing 2616. I've installed a new universal trunk card and have built 8 cot trunks. From there I'm lost. Anyone have a how for this?

After replacing a tn798 the resident memory is g3v7,xxxx and my old card and flash card are g3v8xxxx. how can I get my old info into resident memory on the new card? I'm on a Prologix. The only login that works is not my old one and my old translations are not there. I did a reset sys 4 after...

After updating I can't print a sales report. The error is bad calculation of the sitemnumber. I have updated dictionary from the 8.0 and see many errors concerning unidentified places. All of the modified reports are failing. Anyone else have this? When intalling features I selected only...

This will be my first update. We've had GP 8.0 for a year now and the boss wants the upgrade completed. At ver 8 what we are doing works well. GP is on a terminal server and the data base on an SQL and there are 10 licenced clients running XP sp2. Both are new servers and have plenty of HD space...

I'm trying to keep my AA VM extensions from dialing 0, and other 2 digitit extensions (19 for example). My documentation sez that list 7 has extensions listed in them for this purpose. Or I can build other lists and give that list to other extensions. I checked my Disallow 7 and 0 and 0 is...

Can anyone tell me where I can get the pinout for a TN568 board? I can't locate a tail piece that has the connectors on it (Octopus cable?), but if I can find the pinout I'll build one on a 66 block and make a connector. I have searched here and read the fac's and didn't find anything.

Does anyone know the comcode for the Octopus Cable for the TN 568 Slim Audix? Or the pinout would work also. I'm using a G3SI. Or if anyone knows who took mine tell them to give it back. (A little humor never hurts)