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Hello All, anyone know where I could get good Avaya training in the GTA ? Thank You so much., any info would be very much appreicated.

I have an issue with transfer and conf call with an M2616/. What happens is we have the caller on the line and press the KEY that is programmed as (KEY 10 TRN) and then hit RLS (to release the call) and that caller stays on the same line he called in on?? does not go anywhere?? I have never...

Main line (Person A)is MARP'd on his phone (he always forward to Assistant A), this phone forwards to another (assistantA) the assistantA has another assistant she sometimes forward to when out of the office (Assistant B). When a call comes through for PersonA then it goes to the Assistnt B...

Hi cannot figure out how to program a M2250 console, when I go do it and enter type M2250 is gives me a SCH code? How do I do this as I would like to enter AutoDials? Thank You.

Just got CallPilot for some reason when I am on the phone with someone (conf) and call a company that has an automated attendent (press 1 for...) my selection is not taken. It only works if I am not on (conf) is this some radical Nortel fix.:) Thanks for your assistance,

I noticed that when transferring to express messaging we actually have to enter the extension then press # and then conference as opposed to conference then # which is better and less annoying. Is there a fix for this? Previously we had Mer Mail. Thank You

Hi currently we have the CDR enabled, is their any way for our provider to pull raw data including who made the call from the pbx? thank you

Hi, I am trying to forward a DID to a home number I know the below thread mentions it is possible and states you have to make a change in the CDB. How do I go about doing this and are their any repercussions. I tried the CFW 16 and the external number but it only works for internal people...

Where can this be done>? THanks

how much does a PRI card cost and can it be put in any empty slot on an Option 51c. Thanks/

How can I program a analog phone to ring a certain amount of times and then just drop the line. It is for a door phone and we want to use it as a one way "press the button and rings on a phone a few times but you dont need to pickup the phone on receiving end, just terminates." Thanks so much.

Hi can i find out if I got it enabled? thanks

we have a door intercom, and for some reason the light remains ON and it shows as busy is the system, when I stat it, it tells me that that it is a LOCKOUT TN. It is programmed as an analog line. weird any one know what the problem may be? Any good sources showing how to do proper continuity...

best way to clean up all cross connects (riser involved)

Hello anone know of some descent gidital buttsets or direct me in the right direction, thank you.

I require a butt set, something simple and easy to use. Speaker would be great to have. I see this heandheld HD7 (palm size) anyone had good experience with this one. I chose teh WTS501 retails for reasonable and the Harris (although I use to use it ) a little pricey?? what would you guys...

when a users is forwarding to someone else...for some odd reason the calls still rings through on their phone. After it reads CFWD in the display of the phone (m2616) . is this a class of service. Here is their current CLS's CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA MWA LMPN RMMD SMWD...

I have a wireless headset on a M2616 and the phone is not ringing anymore it just beeps any idea how I can make it ring... it will make it easier for the other person to pickup their line because they are on a call pickup group. THanks. This is obviously b/c the handset is no longer on the...

Funny, whenever this person forwards to his cell phone from the office manually, whomever calls 6710 (his extension) 4 digit goes to the cell phone. People dialing the 10 digit number (people from outside) go to the reception. MY QUESTION: Is there any way to just forward his number FDN to his...

does anyone know why when a 3904 user tries to conf. they press conf. then the number and when they want to connect they can't becuase to Connect button is not visible. Is this something in the programming of the set??