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IP406 V2 R5.0.26 VM 5.0.30 When accessing VM I get dead air. Looks like its connected, I don't get number busy or anything. Appears correct, just no audio. Had the VM "interact w/ desktop" and got these 2 messages whcih I think may be the cause. 12:44:23.154 - DevIO::RxAbort <110Leroy...

Anyone know where I can find 2_1 software. Trying to upgrade a 412 unit that is 2_0_16. Avava support points you to 3_0_65 when looking up 2_1 software. Tried to upgrade it w/ 3_0_65, and crashed the unit. Thanks in advance. Figure it out damn-it!

Merlin Magix w/ Merlin Messaging system. Have checked everything I can think of. I can not get the night greeting to play when the calls go into VM when the night button is pressed. Any suggestions? I have rerecorded all greetings to makes sure everything is proper. I have deleted...

I have identified a bad chip on a 412 unit. I believe the 412 unit has 2 conf chips. Is there a way to disable one that anyone can think of? Second unit in less then 2 years w/ bad conf chip. Not cool at all. Figure it out damn-it!

So I've exhausted my tired brain. Anyone point me in the right direction to get vm to email working on a linux box running one-x server. I have set up all the smtp info in the VM Client and I/m pretty sure its accurate. I think I can get out to the real world, or at least I can ping 8.8.8.8...

Hi all, have an older Definity system that is networked to 3 other Magix systems via P2P. All is working well via 4 digit dial and transfers, I am just looking to making some adjustments on their call routing at the main site. All the numbers come in via a PRI and DID's. W/in that trunk...

Can you still manage the date and time through a "system phone"? Appears by going through the self administer button it does not give me the option to change the time, just display the "local time" and "UTC time". Figure it out damn-it!

I'm going to be installing One X Portal and VM Pro on the same 2008 Server and the server will only be used for these applications. The IP500 will be R7. My question is what are the advantages to installing it via Linux vs the windows version. I read that there are some VM limitations when...

Anyone have any info on integrating IP Office w/ Sales Force. Can it be done through Tapi? Is dialing out of SalesForce the only feature or can it do screen pops etc. Does it need a 3rd party software? Thanks in advance. Figure it out damn-it!

R6.1. Do I need a VM Pro license to enable SCN on my system. I have purchased my networking licenses and have VCM channels available in all systems. Simply want to do 4 digit dialing and hotdesking across the SCN. Do I need VM Pro for this? Thanks in advance. Figure it out damn-it!

IP 406v2 R5_0_15 and IP412 R5_0_15 connected via IP line between the two (they exist w/in the same building. Using G.729 compression, voip silence, enable fast start, out of band dtmf, and allow direct media path all checked. I have set up a half dozen IP sets off the 406v2. These phones are...

Has anyone been able to succesfully install ring down circuits on an IP Office. I can recieve calls on the ring downs fine, but when I go off hook, either via a short code, or line appearence of the ring down circuit, it just gives back dial tone(I'm assuming this is IPO dial tone). Anyone...

IPO 412 R 5.0(15) When making a conference call and joining the second party, I get a "Conf 100" display message, but nobody joins. The originator gets first person on call, hits conference, dials second person, hits conference, call appears to conference together, but does no, and displays...

Can SMP be installed using Windows 7 OS. I'm getting an error message, wondering if anyone has been succesful w/ this. Figure it out damn-it!

Any experieince or technical help/documentation anywhere? Searched around, can't find much help anywhere. I believe it's a Shoregear 220 if that helps(sorry, not a Shoretel guy, I think thats the unit). Thanks in advance. Figure it out damn-it!

Searching all over and can't find a sniff of technical help. Beuller....? Thanks in advance. Figure it out damn-it!

IPO 412: 4.2.14 I get an alarm that one of my T1's is down approximately 3x's/day from , when in fact, it's not ever down. We never get complaints of dropped calls or anything. It is a point to point T1 that is terminated via a Netvanta 3420 and only has 6 channels of voice per side. System...

I searched the thread and most of what I found was outdated, and it clearly stated that Citrix Clients ARE NOT supported w/ IP Softphone. Knowledge Base still says no-go. Just wondering if anything has changed, or work arounds were found etc. Figure it out damn-it!

Going to try and explain this best I can: Have a IP 412(ver 4.2.14) w/ 2 dual PRI cards in them. I have a partial T1(line 2) going to another Magix(clock set to network), another T1 going to another Magix via P2P cross over(line 6) w/ clock set to network, and in slot 5, I have a PRI(line 5)...

I have a 412 module that is pain stakingly slow when making simple changes from form to form(ie hunt group, user, system etc). For instance, when I click "ok" after removing a memeber from a hunt group, and then click to lets say user, this whole process takes about a minute each time to read...