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Hi Guys, This is driving me nuts. I have a 3745 that I need to add a static route to. I have two routes that this concerns. One is my default g/w route. 0.0.0.0 0.0.0.0 192.168.150.3 This route allows my router to send all unknown traffic to the internet. I have another route that I need to...

Hi Guys, Well, I am new to ASA. I have been usin Cisco routers for years and I have a Checkpoint firewall. Here's what I need to accomplish. I have an ASA5505. I have a vendor that has provided a VPN Peer address and a FTP server address. Here's where it gets tricky. The ASA is inside my...

Hi Guys, I am trying to figure out why the first 2616 has caller ID and the second does not. Any help would be greatly appreciated. We are on rls 25.4 with Symposium Express 4.0. DATE PAGE DES DES ADMIN TN 014 0 00 15 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 7000 TGAR 1 LDN NO NCOS 6 SGRP 0...

Hi Guys, I am trying to figure out why the first 2616 has caller ID and the second does not. Any help would be greatly appreciated. We are on rls 25.4 with Symposium Express 4.0. DATE PAGE DES DES ADMIN TN 014 0 00 15 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 7000 TGAR 1 LDN NO NCOS 6 SGRP 0...

Hi Guys, This pertains to programming a Cisco 2801 with a VWIC-2MFT-T1. I am replacing an old router with a serial card and an Adtran CSU/DSU. The ADTRAN states that it uses these settings. DS0 1-12 NX 56-64 DS0 13-24 DSX-1 How would that translate to Cisco programming? It is a 2801...

Hi Guys, Here's an easy one I hope. I have an ITG card I need to disable to FTP IPL30502 to the card from OTM. It says FTP failed when I try to transmit the software from OTM but then it says the card needs to be disabled in the help. Anybody familiar with this procedure? Any procedures or...

Hello, I am trying to setup a new CDN for our Symposium Express call center by copying a previously setup queue. However, AACQ does not come up. Does anyone know how to make that prompt come up? Thank You, Doug

Hey Guys, So I am cleaning up our Option 11 that was upgraded to a CS1000 running Succession 4.5. I found about 20 ACD's that look like this: TYPE ACD CUST 0 ACDN 2124 MWC NO DSAC NO MAXP 1 SDNB NO BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT SRRT NRRT FROA NO CALP POS ICDD NO NCFW 7000 FNCF...

Hello, From reading different posts I have been able to piece together that our ITG card ison s/w version IPL 3.00.74 and to support the IP Phone 2004 Phase 2 I need a newer IPL release. 1) How do I obtain the software? In other words, does Nortel make it generally available or is it...

Hello, We have some new IP 2004's that we are trying to connect to our ITG card. Previously, it would connect, download a new firmaware, reboot and be fine. With the new phones, it just cycles. It keeps saying downloading firmware and then it will reboot and start all over. This same phone...

Hi Guys, I have a 3640 that an SNMP trap shows my bandwidth on a FastEthernet connection is bursting above 100% any ideas as to seeing what is causing this? I see a lot of input drops. Thanks, Doug

Hi Guys, Heres the latest issue. We have an ACD setup. We have two rans. 20 is music and 16 is interalia. If you call either of the routes you hear the proper information. What I need it to do is this. When there is an agent(s) logged in, and on a call, we need it to play ran 16...

Hi Guys, I have been updating our phone systems and am curious if they auto update for Daylight Savings time or if that is something that can be changed. The sytems are option 11's with Meridian Mail. Please elt me know if that is not enough information. Doug

Hi Guys, I'm new here. I hang out in the Meridian forum. However, I have a Norstar system at one of my smaller locations. Normally when it requires service, we call in a vendor. We called them in to install a new phone. They gave it an extension of 3783. If anyone calls it internally at the...

Hi Guys, I have a remote office that uses 37xx for extensions. In a particular office the extension was 3780. If you call it from a remote office it works just fine. However, if you call the new phone 3783 you get a fast busy signal. Any ideas? Doug

Hi Guys, It's been a year since I had to do this and I complely forgot how. I have a PRI with a block of 20 DID's attached. I need to convert a DID directly to an extension. I know there is a table somewhere in one of the Loads but I can't remember where. It's an Option 11c. Any help will be...

Hi Guys, I have a strange one. I built a 2616 and have it forwarded to another branch. However, if you call it, it rings. I am mystified. Here is a print out of the phone. Any ideas what I missed? DES ADMIN TN 012 0 00 00 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 7000 TGAR 1 LDN 1 NCOS 6 SGRP 0...

Hi Guys, I have a down D-Channel. It comes back with the message DCH: 6 DISABLE INDICATION TIME: 10:23:56 OK . REASON - **(00000086 ) I have done a search and it appears like this has something to do with a MSDL card. However I have tried all of the commands I can find and I don't seem to...

Hi Guys, Is there a manual that references the different DTA 023 ** codes. I hane a d-channel that won't establish, and I am trying to figure out where the problem is. Thanks, Doug

Hi Guys, Well I have extensions at two branch offices. They both have Option 11's with Meridian mail. At one I have a 3904 and at the other I have a 2616. Currently the 3904 is forwarded to the 2616. When no one answers the 2616 it says that 3855 (the extension for my 3904 at thee other...