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I have an IPO small office edition connected via a VPN to an IP406(both running 3.2.65). A call in either direction over the IP line is automatically put on hold for about five seconds after the phone goes off hook. i.e. If I call a direct extension on the small office and an employee picks up...

Hello, I have two locations. I have centralized voicemail at our main location and the two IPO's are connected via site to site VPN. When the VPN goes down I would like all calls to those extensions to go into voicemail. Right now a caller just gets a busy signal. Is this possible? Thanks Will

Hello, I just received a small office that has build 2.0(16) on it and I can't seem to contact it via manager. I currently have the 2.1(78) download installed. Here is the output from sysmonitor: 0mS PRN: Monitor Started IP=192.168.42.10 IP 401 NG DS 2.0(16) 00E0070502EC 1mS PRN: LAW=U...

Hello, I have a new remote office and I have a few questions on what cisco equipment I should purchase. I currently have a Pix515e unlimited at my corporate office. I currently have a pix501 and 1760 router at other remote locations but they're only supporting approximately five users. Could I...

Hello, I'm opening a remote office that will connect to corporate via site to site VPN. I want to install a wireless router and I've read that WPA2 w/Radius server is very secure. The only issue is that the Radius server would be located at my corporate office. If the VPN goes down can users...

Hello all, I've got a small office system with three analog lines. If someone calls in on one of the analog lines, dials an employees extension, and that employee has their extension forwarded it uses another analog line to dial out....using two of the three analog lines to complete the call...

I have a remote IP office 403 that is not functioning properly. The red voicemail lights are blinking on all phones with no dial tone or display. The LAN portion is working okay as far as I can tell. I have power cycled a couple of times with no luck. Any suggestions? They had bad weather over...

I have a user cannot log into phone manager to his extension. When I attempt to use phone mangager it gives the message "Cannot Log In. This may be due to an invalid username/password" He does not have any passwords set and I have deleted the extension and recreated it with no luck. Anyone have...

Calllisten setup......So I put in the shortcode, added the user to the hunt group, and set the monitor group for the user. I can dial the shortcode from the extension and it works. When I attempt to program a button I get an incompatible message. Shortcode: *99*N# I dial *99*(ext. to be...

So I want to give a user remote access to make phone calls through our IP406. For example, he calls the main number at our location and then places a long distance call but through the IP406. Is this possible with an IP406? If so, where do I even begin? Thanks

I've got an end user that cannot dial his home number through his office phone. I can call the number through any other office phone but his times out. If he tries it several times it eventually goes through. Any ideas? I have an IP406 system with a 4406D+ set.

I have an IP401 with three analog lines attached. When a caller calls in on one of the lines and hangs up it takes up to a minute for the line to clear. I'm using the call status program to monitor the lines. Any suggestions?

How do I restrict a VPN user/client to have access to only one internal ip address? Any help would be great.

When I attempt to access the VPN tab in PDM I get the following message: PDM does not support multiple dynamic crypto maps per interface. Please collapse them into one. Otherwise you will not be able to manage crypto map via PDM. Can anyone give me some leadway on how to correct this?

I have two IP office systems connected via T1. When a customer calls in on the remote site I want to send the call to our Main queue without incurring long distance charges. Right now I have an incoming call route using the line group id and the destination is Main. I received our bill for the...

I currently use the holdmusic.wav file on our IP406 for hold music. It has been requested that we use an external source for better music. How can I do this and stay legal? Can I purchase a cd and use it or do I still have to contact BMI/ASCAP for proper licensing?

So I have an IP office 403 at a remote location connected to my corporate IP office 406 via PTP T1. I have three analog lines that run into the 403. Is it possible to forward one of the analog lines to an extension in my corporate switch?

I've logged into my exchange server 2003 box as the domain administrator but I cannot change permissions on mailboxes. The checkboxes are greyed out and when I try to remove a user it gives me an inherited permission message. Any ideas?

Anyone have a good source for hold music files? I have the standard holdmusic.wav file from Avaya and the boss doesn't like it. Thanks

When I attempt to login into the PDM via https for my cisco pix515e I get the following message: Your PIX image has a version number of 6.3(4). This requires a newer version of PDM. Please upgrade your PDM image. When I load the PDM image on the PIX will it erase all of my configuration? How...